Inbenta's Chatbot Module: 24/7, Instant Support at Scale

💻 Modern-day consumers have high demands in terms of personalization. They have their own preferred channels and they want to be able to switch from one to another as seamlessly as possible.

🤖 The engine recognizes the intent of every query and points customers in the right direction. It can guide them through buying processes, help them find answers on their own, enable automatic transactions or naturally transfer the case to a human agent whenever it's needed, sending to them all the information previously provided to create a seamless, stress-free experience.