FIX: Keurig Supreme Plus won’t turn on after descaling.

I originally found out how to do this from another youtube video. His video was for the older version of this machine and there was nothing out for on how to take the new one apart.

[deborahbaty]

Thanks for this video. I almost tossed my Keurig because of this problem. Keurig customer service was useless. It now works great again.

[LPham]

My Keurig had the exact same problem after about 7 months. It was dead. Was going to buy a new one but then thought about researching the web for a solution.
Found this video and followed the same steps.
AND IT FIXED IT.
As mentioned, the toughest part was to take out the cover. I used 2 flat screw drivers, one slowly ply it out from the edge. Sometimes it sounded like I broke something, but I continued on. It’s likely some small plastic piece was broken but I was still able to snap the cover back after resetting the unit.
It took me about an hour but I was happy that I was able to salvage the coffee maker.
If everyone ran into the same problem, then it’s a design flaw.

Thank you so much for sharing. It was very helpful.

[michellegutierrez]

I followed your video step by step... and it worked!!! I am a 55 year old woman desperate for my Keurig to work in the morning.... and because of you and your video I wont need to call Keurig customer service in the morning.

[scottkwan]

Awesome video. Fixed mine. One suggestion for the community. When it's open, take a titanium stepped hole drill bit and make a hole at the level of the reset (through the outside aluminum casing and inside plastic liner). I made mine the size of a nickel. Put it back together and place a refrigerator magnet piece over the hole... next time....just reset from the outside

[rmbauer]

This works! In an attempt to figure out how to stop it from overheating during descaling in the future, I came up with this theory. I've been using a combination of vinegar and water and not the descaling product that Keurig sells. I filled my entire 78 ounce water reservoir up with the 50/50 homemade solution. It overheated half way through. I think it's because the descaling process isn't meant to handle the whole 78 ounces of solution. I noticed that the descaling product that Keurig sells is a 14 ounce bottle and the directions are to add an additional 14 ounces of water to it inside the reservoir. So I'm guessing that the descaling process should only be using 28 ounces of total liquid. Lesson learned!

[Nycrolieben]

Disassembling the engine block in order to swap the oil filter levels of genius that when into this brewer design.

[Matrixxa]

Thanks for the demonstration. Save me buying a new machine!
Advice to others, when removing cover, work from back to front on both sides, then slide it off the forward (curved) face last.

[stevebochman]

I'm here to add another success story to the many I see below. My disassembly was slightly different than yours, but once on the inside things looked exactly like your example. Pushed a bent paperclip into that little hole and magically it worked again! I've tried a number of YouTube fixes for various problems - some sort-of work and some don't work at all. This is the first time I tried a YouTube fix and it worked exactly as advertised. Thank you, thank you!

[hankf]

Solid post big man, a pain in the tush but better than dropping another $150 on a new machine. Thanks for the "how-to".

[paranaque]

I was just about to buy a new one but just so angry that this machine is not even a year old. I’m so glad I saw this video and saved me money. It works again! Thank you so much!!!

[Juice_]

It worked! Thank you!
FYI, this happened to me while descaling. I didn’t pay attention and the water reservoir was empty but I pressed the brew button anyway and then the thermostat tripped.
Also, I didn’t remove the entire stainless steel cover completely off. I pried it from the right (opposite the reservoir side) and that gave me just enough room to press the reset button.

[johnsuarez]

Dude, you've gotta be kidding... i was 3 seconds from throwing mine away. My dad and i tore into it and heard the little pop/click when i jammed a toothpick into the white thermostat thing. Plugged it in, hit power and it instantly came back to life! Gold Star for you sir...

[turbojeff]

Spot on! Thanks to you I was able to bring my K Supreme Plus back to life and am now enjoying the fruits of my labors. ☕️ I especially appreciate your detailed and easy-to-follow disassembly instructions. Note to others who try this: It's much easier to put the unit back together than it is to take it apart.

[Wyatt]

I wish I had found out about this back in 2021. I had to wait three months for a warranty replacement after my unit shut down during a descaling operation. I KNEW it had to be something simple like this. Thank you so much for posting this.

[sharonwiller]

YOU’RE A LIFESAVER! I’ve been having a rough few days and just wanted a cup of hot chocolate. I press the temp and oz and attempt to make my hot chocolate. Halfway through heating the water it shuts off and makes weird noises. I unplug, wait a half hour to see if it resets itself. Nothing. No power. Called their customer service and all they did was have me set up an account and give me a 20% discount off a new machine. I was not thrilled and hung up (sorry, lady). So I’m googling and come across this video. So I think, what the heck. I dismantle it and worst case I can’t fix it I return it to Costco (love you, Costco). Luckily, with your help, I was able to reset the internal heater. I did, however, break a little hook back by the water reservoir but it’s inside so you can’t see it and everything sits flush again. I am so happy now! And if it happens again (which I’m hoping it won’t) at least now I know how to fix this one issue. Thank you thank you thank you!

[peterh]

Worked great! Thanks so much! It’s people like you that make the world better. With my gratitude.

[DavidVilla-fr]

Thank you for your video. We were just about to toss our Keurig because of this issue. It is working just perfectly now after following your steps / directions. Thank you so much.

[jamesrobertstclair]

Thank you for this. Unlike Keurig's online resources, this was extremely helpful.

[markdavid]

Finished descaling and my keurig went dead. Since I'm addicted to coffee like everyone else, this was an emergency. I followed your directions and it worked perfectly! Thank you!

[thattravelguy]

I thought I had killed my K Supreme Plus, however your instructions to reset the thermostat saved me from buying a new one. Thanks.
In my attempts to get the Descale indicator light to turn off, I accidentally started a brew without having the water reservoir installed. This tripped the thermostat and the machine would not turn on.