What are Inbound and Outbound Call Center Services

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Call centers provide 24*7 customer support. And this is possible with the help of inbound and outbound call center services.

These services help in improving sales and customer experience.
Here's a quick view on services provided by inbound and outbound call center services.

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An inbound call is initiated by the customer or prospect. An outbound call is initiated by a call center representative. Just to say this you took lot of time

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