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Mastering Customer Journey Mapping for Business Success
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According to Gartner, 30% of organisations have established their customer journey maps, but many struggle to use them effectively.
If you're looking to leverage this powerful tool to enhance customer experience and drive business growth, this webinar is for you!
Join Andrew Ford as he hosts a conversation with Tish Tambakau, COO of Social Star and a design thinking expert with over 15 years of experience. Tish has led award-winning programs at companies like Australia Post and Beyond Blue. She excels in co-design workshops and creative problem-solving, creating human-centred solutions that enhance customer experiences and drive business growth.
During the webinar, we'll explore the ins and outs of customer journey mapping and provide actionable insights to help you turn these maps into effective tools for success.
#CustomerJourneyMapping #DesignThinking #BusinessGrowth #SocialStar #AndrewFord #TishTambakau #InnovationStrategy
If you're looking to leverage this powerful tool to enhance customer experience and drive business growth, this webinar is for you!
Join Andrew Ford as he hosts a conversation with Tish Tambakau, COO of Social Star and a design thinking expert with over 15 years of experience. Tish has led award-winning programs at companies like Australia Post and Beyond Blue. She excels in co-design workshops and creative problem-solving, creating human-centred solutions that enhance customer experiences and drive business growth.
During the webinar, we'll explore the ins and outs of customer journey mapping and provide actionable insights to help you turn these maps into effective tools for success.
#CustomerJourneyMapping #DesignThinking #BusinessGrowth #SocialStar #AndrewFord #TishTambakau #InnovationStrategy
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