Jeff Gennette, CEO of Macy's, Inc.

[christopherjohnchapman]

Macy's customer service is quite poor. In fairness to Mr Gannette the business is simply not sustainable long-term. Gennette and the rest of management need to focus on stripping Macy's of cash until eventual liquidation. Even if Gennette had been a competent manager the business would not have been sustainable.