A DAY (NIGHT) in the LIFE of a NOC ENGINEER!

Follow our NOC (Network Operations Centre) Team Leader, Raf, on a typical night shift for an engineer at our 24/7/365 data centre in Kent.

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[jarsky]

I don't know why im sitting here in the NOC, late in my night shift @ 4:20 in the morning, watching a video about someone working nightshift in the

[djuuba]

I especially appreciated the general level of awkwardness at the changing of shifts.

[max-fjnp]

Video feels like im being shown around on my first day at a new job

[trentmoore]

I work at a data center as a NOC tech and work 12 hour days (3 day 1 week & 4 the next). I had 0 experience in the IT field and no degree. I primarily help clients through a ticketing system and some of the most common work I do is run cables and test them. I make 20 dollars per hour in the position in the midwest. All you have to do is apply to the job and show off your personality! There is a lot of turn over in this entry level position! Hope this helps someone

[GutnarmEVE]

basically, the job itself is but another 24/7 shift model, sitting there and monitoring things. there's a slight difference, though: as soon as something goes wrong, you're supposed to work at 130%+ mental capacity, know every single piece of equipment involved (or, preferrably, your whole data center's worth of hardware off the top of your head), and solve the problem by yesterday without taking down the server. the customer will most probably be on the phone with you _all the time_, rambling on, while you try to figure out wtf actually happened and how to fix it.
("enjoyed" that kind of business mid-90s/early 2k)

[Sniperkag]

First time i see a "a day in <it job> video" and it's not all about eating! Thanks !!

[MrTitanation]

The night was pretty straight-forward. I personally appreciated the level of physical security implemented around the worksite.

[timgridley]

I worked as a NOC Engineer for years. Its a great entry level position where you learn a ton in a lot of different areas. Now years later, I am working as a Sr. Network Engineer. Before doing the network engineer route I did the Linux route and worked as a Linux Systems Administrator, but I would have not gotten either of those jobs without the experience, training, and knowledge I built working as a NOC Engineer.

[breakfast-burrito]

11:39 Smashing Windows + L : the mood of every IT person when done with their shift.

[MrSiJay]

People like this keep the world working. Respect to every face shown in this video.

[kaylenm]

We should give Raf two comments: one because we like Raf, another one for redundancy.

[Shaostie]

Im dissapointed his title isnt NOCturnal Engineer

[Elias-eeyp]

I remember watching this video when it came out, right before I were going to apply for college. Now I'm a Network Engineer-- full circle.

[cms]

We all know when the camera isnt turned theyre all watching youtube during work like myself :P

[unpqqry]

Being the customer of these NOCs, I can appreciate all the hard working heroes that stay up all night ensuring we get to sleep 🙂

[KingMikkey]

I actually understood everything that was going on. I feel worthy!

[kevinfacey]

I know that this video is 5 years old, however, just watching this video makes me want to get back into IT after more than a decade. This is a great video.

[taiyoctopus]

Time: 6am ~

Raf: Morning Denis. Had a good night?

Akward pause.

Denis: Have a good night.

Raf: I will thank you.

(love that interaction lol, clearly Denis hasn't fully woken up yet)

[kalMHe]

I just accepted an overnight NOC position, my first IT job. I hate working overnight shifts, however, I had to take that opportunity since that is my first IT job. This video gave me a good insight in to what that position might look like. Thanks a lot!!!

[nikoladd]

"I'm gonna need your passwords" the words you hear from every legitimate support..