What is Balanced scorecard? | Balanced Scorecard Explained with Real-life Examples - Techcanvass

In this video, we will discover the power of the Balanced Scorecard with our comprehensive video guide. We will also introduce you to the concept of the Balanced Scorecard and its importance in strategic performance management.

00:00 - Introduction
00:20 What is a balanced scorecard?
00:42 Keypoints
02:09 uses the balanced scorecard.

🔸 Introduction of Balanced Scorecard
* Understand the concept and purpose of the Balanced Scorecard.
* Learn how it translates an organization's strategic objectives into measurable performance indicators.
🔸 Key Points
* Financial Perspective: Explore financial metrics that indicate the organization's financial health and performance.
* Customer Perspective: Discover how to measure customer satisfaction, loyalty, and retention.
* Internal Business Process Perspective: Identify the critical processes that contribute to the organization's success.
* Learning and Growth Perspective: Learn how to assess employee capabilities, training, and innovation.
🔸Usage
* See how the Balanced Scorecard helps align financial, customer, and internal processes with strategic objectives.
* Understand how key performance indicators (KPIs) drive organizational performance.

Unlock the full potential of the Balanced Scorecard by enrolling in our course. Gain practical knowledge and learn how to implement this powerful performance measurement tool in your organization. Enroll now and take your strategic planning and performance management skills to new heights!
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