Perkins: Why The Restaurant Is Struggling

Time and again, Perkins has gotten into business with the wrong people, resulting in wonky business models and menus that have repelled too many potential customers.

#Perkins #Restaurant #Struggle

Failed merger | 0:00
Royalty ripoff | 1:10
Bankrupt again | 2:13
Lack of innovation | 3:09
Scaling down | 4:06
Losing the breakfast crowd | 5:07
Minimal franchising strategy | 6:05
Outdated advertising strategy | 6:59
Costly fires | 8:05
Labor shortage | 9:16
Closing longtime locations | 10:17
Potential comeback? | 11:45

[MashedFood]

What do you think of Perkins' food?

[gcd]

I was a GM for Perkins and can say after attending a national GM gathering in Minnesota, prior to the Huddle House acquisition, my question on "how do we get new customers" was avoided and left unanswered. Further, ideas were quickly dismissed and an "old guard" mentality ruled the roost. After being hammered with the GPH (Guest Per Hour) philosophy and shut down on any creative or innovative ideas that would generate new and/or renewed interest (profits) in the restaurants and the products they deliver, I departed the company. I swallowed my pride and took those ideas and created a thriving business in Florida. So, my time at Perkins was at least an experience that led to greener pastures.

[anniebieb]

The food at Perkins Leesburg, Florida has good food but the worst service. When I ate there, it always took at least an hour to even get the order taken. After that it was as long to get the food. Sad at such poor management. I quite trying to enjoy their food.

[journeemoore]

I love Perkins!! My sisters worked there as waitresses when I was a kid. We would have our birthday parties there too ! The Perkins in my city shut down years ago but I’m so happy to find one when I go out of town .

[richardbidinger]

The Perkins down the street from where I currently live was one of the stores the franchise wasn't paying their royalties for. It didn't close luckily, but they did remodel it. It didn't get closed because it was always busy, even at night.

[BH]

I remember going here around 2005, the pizza my brother got still had the sticker from the store or distributor on the bottom.

[kazrules]

Ottawa Canada Perkins food has gone downhill. Went there on Father's Day 2024 and we thought it was closed but it was just empty. Food was a bit okay but not like it used to be. Last three times has been a disappointment so we aren't going back, but they did take off the greasy horrible hash browns off my bill. The syrup is not syrup...it's watered down corn syrup I'm guessing and has no taste. The butter is tasteless so not sure what they are using...the french toast was gross etc. Service wasn't good either for it being empty. Had to wait 10 mins for so called butter and by then the pancakes were cold so it didn't even spread properly. HAPPY FATHERS DAY!

[emilybeecher]

Our Perkins burnt down, too! They rebuilt and I honestly don’t even know why

[thankyoucomeagain]

I liked it when i lived in minnesota but now living in california...i miss it, it was good back in 2010

[arfriedman]

Im sorry to hear all the fires.

6 years being out of business is a long time for that one location.

I wish Perkins the best to continue.

[SMOKEYTHEHAWK]

I worked at a Perkins in Montgomery, Ohio caught fire in 2002.

[nathanael_seattle]

Perkins reminds me of my midwestern childhood. Many family gatherings and outings with friends. During high school we would hang out at Walmart or when we had extra money- Perkins! Wish we had Perkins out here on the West Coast.

[b]

$14.00 for eggs is not sustainable in this country and the food is bad

[giancarlofelicianocastaned]

My local Perkins in Avondale, Pennsylvania is SLAMMED on the weekends. Every time I go it's a 5 to 20 minute wait.

[mrmrsk]

I miss the tangler burger, fries and a slice of pie for 10$ out the door

[karenknicely]

My maiden name is Perkins, and I used to tell my dad I was gonna walk into Perkins restaurant with my birth certificate, and ask them if I could get s free meal, lol

[deborahhafer]

Perkins is 1 of my favorites. Love their menu & bakery.

[sonyafox]

All the Perkins around my area have closed, when, my Mom and stepdad were first getting together and, their early yrs of marriage we used to make a. 40 minute trip to go over to the Florence Kentucky location area, to get a omelets, they used to have the best breakfast and omelets around! That is when, mom was still working in the restaurant business and, mom didn’t cook late at night, never, once she got off of work! I loved the omelets at Perkins, I about never ate anything else there!

[chriswalls]

My new idea open stores in Pasco fla, Georgia, and California

[gingerdurbin]

I live in Idaho Falls Idaho and Perkins is the busiest place in town. The food and service are consistently great.