How to Update Your SPYPOINT Cellular Device Firmware

Updating the firmware on your SPYPOINT trail camera ensures it performs as it should. Follow this step-by-step process to keep your camera up to date.

Updating your firmware can affect things like network connectivity or the performance of your SPYPOINT trail camera. Be sure to check firmware for your non-cellular cameras as well, as these days even non-cell cameras sometimes need an operating system update to perform as well as they are capable. Updating firmware is a simple procedure that doesn’t take long to complete, and once you’ve done it a couple times, is actually quite easy. Learn everything you need to know about how to update the firmware for your SPYPOINT camera and keep it in peak operating condition.

0:00 Intro

0:10 Verify your firmware version

1:21 Use the right SD or MICRO SD card

1:50 Insert your SD card into your computer

2:16 Download the firmware files on your SD card

2:40 Turn off your device and insert the SD card

2:51 Insert fresh batteries

3:02 Device update procedure

3:46 Behavior 1: Device with a screen

4:05 Behavior 2: LINK-MICRO devices

4:37 Behavior 3: LINK-EVO and LINK-W devices

5:30 Verify that the update was successful

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[jasonault]

I have a Link Micro LTE. It was working fine then all of the sudden it stopped sending photos. I found this video and did everything it said. It only took a few minutes to preform the steps (outside of watching the full video). The camera works perfectly now! Thanks!

[brycelewallen]

Got my first deer camera last year and went with the Spypoint Micro. This year I got it out and just put it on a tree expecting pictures to come to my phone. Multiple videos that yall put out were very helpful and I got the SD card formatted and firmware updated. Camera is working again thanks to your videos.

[dlp]

This would have been nice to know before going out and placing the cameras in the woods. Why wouldn’t you reach out to customers and let them know their devices may need a update?

[urbanarcher]

I tried to update mine today and it seemed like it worked. It started sending pictures right away from the last week it’s been down. However the app hasn’t changed the firmware numbers to the current.

[happy-healthy-wealthy-wise]

Camera updated 3 times, but the revision number is Status has not changed. Only update date and time has changed., Camera is STILL Rev 2, but rev I downloaded and installed is Rev 8. Looking at other brands now, as nobody has been able to get it to update.

[garymoody]

SP, I have had 2 Link-LTE-V cameras and both have done the same thing (I have had to deal with Chat/CS to get a new camera sent to me). I have installed batteries put in field and they have worked flawlessly sending lots of photos (on paid plan). But with both cameras, once the batteries run out and I change the batteries the camera never connects again nor sends photos. Not matter how many times I download the software, update firmware, etc. I am sick of the camera and want a refund but it was a gift so I can't return it. Any way you can get someone 'higher up' in tech support to diagnose my problem and come up with a solution?

[nicholassimpson]

I did all these steps but my firmware version on my camera hasnt changed when i view my camera status, how long does it take

[Diffidentone]

Question: Why was the option to update the firmware through the app/website taken away from the original flex cameras?
Was so convenient when I did it that way through the website for my cameras last fall (2022) Just updated them cellularly and done, worked great every time.
Now trying to help my sister that is in another state update her firmware and can't easily do that as it can't be done remotely any more.

[outdoorslife]

I truly love your cameras but I have that issue 2 my link micro s-lte are not sending me pictures at all I already the firmware updated and still nothing so so so depressing 😢

[MrLongshot]

I have 4 spypoint cameras that worked great until the "new version" came out. If I can't get these cameras going, I'll switch to a "stealth" camera

[danielhunter]

where is the firmware update downloads located at?
I can't seem to find it on their web site. Another year of more hours of troubleshooting than enjoyment!

[andreweatworld]

I am not even able to complete step one of this process. How can I check the status of the camera on my app if it doesn’t even connect to my app?

[michaeltubbs]

Thank you for the info and all your help always makes thing better!

[omnibedfordspringsresortandspa]

I'm hoping you can help me as the chat never works and i sat on hold for 3 hours yesterday and then got hung up on. I've long formatted the SD card and updated the firmware. everything is installed correctly. it goes through the what seems normal light patterns, then they all turn off then when it goes to take a picture and th eorange steady light comes on it never goes out... i'm talking stayed that way for an hour. what do i do?

[wyattlincoln]

My camera blinked a couple of lites on status then would blink green every 10 seconds what does this mean ?

[MatthewSerta]

Some of my Link micro LTE are Rev 2 and some Rev 3. Can I use the same software to update both? how important is it to select the revision?

[patriciamckee]

I was sent this link by your agent for my non cellular camera that is not working properly since I received it 3 days ago!

[Biggsy]

"Download the file" FROM WHERE! I have been all over the website from a desktop and I can find all videos telling me to download the firmware update. But no where can I find the actual link to update the firmware. I have two cameras that aren't working EXTREMELY FRUSTRATING. Since the area I hunt is an hour and a half drive from home. I used these cameras for two years and loved them. I have never be challenged so much by a task that should be so simple.

[jonathanstiles]

Well I did the steps. Still didn’t update on my app. Only thing I didn’t do was put new batteries as they were quite new. Getting frustrated

[chipdavis]

I just got my spypoint camera and am trying to update the firmware. I have downloaded the update and ready to put it on the SD card, but the directories I see are DCIM and TRANSMIT. Not LINK-S_V2.10.34 or _MACOS