How can we differentiate between stereotype & unconscious bias? By Patsy Doerr

Patsy is Global Head of Corporate Responsibility & Inclusion at Thomson Reuters. She is responsible for overseeing the company’s corporate social responsibility, diversity & inclusion and sustainability functions. Patsy has over 20 years of experience in talent, learning, organizational development, diversity and inclusion, employee recognition and customer engagement mainly in investment banking. She has held a number of global leadership roles at JPMorgan, Deutsche Bank and Credit Suisse, in New York, London and most recently, Hong Kong.

#DESCRIPTION
Patsy Doerr defines the terms stereotype and unconscious bias and explains why they are different. She talks about the challenges in addressing both issues and why unconscious bias is the more difficult concept to deal with particularly when you are dealing with more than 50,000 employees around the world. She talks about some of the global efforts that have been used to help raise the awareness of leaders as to how both stereotyping people and an unconscious bias can be detrimental to an effective working environment.

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