How to use a Citrix Remote desktop on 2 Screens PC (Mac instructions are in the description below)

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Hello and thank you for contacting the Service Desk. In this video we will show you how to use the Citrix remote desktop application on a multi monitor setup. This instructional video assumes that your multi monitor setup is already in place and functional.

Step 1: Launch the the Citrix remote Desktop

Step 2: Locate and extend the black tab from the top of the screen in the remote desktop session.

Step 3: Click "Window" from the menu that extended from the tab in step 2

Step 4 : Drag the remote desktop window so that it spans partially across both monitors.

Step 5: Return to the tab at the top of the remote desktop window from Step 2 and click "Full Screen" (Located where the "Window" option was located in Step 3).

IF YOU ARE ON A MAC SEE THE INSTRUCTIONS BELOW:

How to Setup Multiple Displays in Citrix on a MAC

Make sure the monitors are all plugged into the Mac and the arrangement is right.
1. Select the Apple logo at the top right of your MAC
2. Select System preferences
3. Select Displays
4. Select Arrangement
5. Select and hold the monitors and drag them in the proper arrangement
Setup multiple displays
1. Navigate back to the Apple logo in the top right
2. Select System preferences
3. Select Mission Control
4. Uncheck Displays have separate spaces **NOTE** this will require a reboot after selecting so reboot your MAC
5. After rebooting and logging back in, access Citrix and launch it and select the Green dot to Maximize Citrix.
6. After maximizing you mouse back to the top to pull up the View dropdown for Citrix and select Use All Displays in Full Screen
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You’re a life saver. I am mac user and had forgotten how painful windows was until my wife asked me why one of her screens stopped working. She has Windows 10. I had been fiddling for days reading various help blogs. None explained or addressed the issue. You did. Well done. Owe you a beer.

Flybouy
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After an hour of trying to do this on my own and calling my job's tech department (an still not resolved), search the net and found your video. I now know 2 ways to work on 2 monitors.
This one is the easiest. You're a life saver. Thanks for the vid.

AmandasGotScents
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HOLY SHIT BRO I WAS LOSING MY MIND YOU LITERALLY SAVED MY LIFE I LOVE YOU

LVZKV
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After an hr trying to do this on my own, I came on here and found you...Thank God !! Less than 10 seconds!!

Naiirom
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You're the boss!! You made my mother's life is so much easier now that she's working from home.

shaymcdonald
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My wife is working one of the leading national bank. she was spent long time with her tech dept. they cant resolved. today i searched online for solution and i found your video.. with in few mintues i fixed... thank you very much

maduraitamilguy
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Thank u ..I was struggling for 3 hrs and when I saw ur video it took less then 15 seconds to set it up ..brilliant ....thank u again

rehanaladak
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Can't thank you enough! My IT department couldn't even help me figure this out!

michellewilson
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Thank you this work on my laptop and display monitor. I found that both my laptop and display need to be a 100% resolution screen for my remote working system to work right.

evelynpinto
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After wasting my 30 minutes I came here and got solution in just 2 minute .. Thank you so much

centurytech
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Guys for different pc resolution try to have common resolution then it work

manoj
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after months (!!) of trying to figure out how to do this.... The solution is so simple

McDaimos
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I've shared this video with my end users so many times that I had to write to thank you - easy to follow and to the point! Thanks for putting this together!

StarFoxMcCloudX
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Thank you so much now I can be more productive with my two monitors

ddt
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Thank you so much! Just setting up at home for the first time and you saved me a call to IT.

KiwiPlusThreeAndMe
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Just got my wife’s screen working again thanks 🙏🏼

top-notchfrenchiesofhousto
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Just tried it on Mac following the steps in the description and worked like a charm. Thanks a lot!

ezequieldiaz
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Omg thank you so much! Was stuck looking for a fix for over 20mins. So simple and easy!

tropicallion
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Thank you so much. I had no idea you could do this via citrix receiver. I was looking for an option for a dual monitor, and this is the only way I was able to get dual monitor support. Hopefully in future versions for Citrix Receiver, we will have a dual monitor button or option, but this will do for now. This is a life saver as many are now working from home. Thank you.

SonnetGomes
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That was so easy and still have to look your video cuz I spent one hour trying to figure this out! Thank you so much!

AngelT.