Agents in 2025: Hype or the Future of Work?

All the tech news and Microsoft announcements talk about agents reshaping the workplace, but how do you separate the noise from what truly matters? In this video, I dive deep into the evolution of AI agents, what they mean for your business, and give you some practical advice on what you need to know and do. You'll learn:
- What are agents, and how do they differ from chatbots and automation?
- How AI advancements are powering agents with infinite memory, multimodal capabilities, and reasoning skills.
- Practical applications for businesses: Reinventing automation, streamlining workflows, and adapting work processes.
- Real-world insights from industry leaders like Satya Nadella and Ryan Cunningham.

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Connect with me:

Timestamps:
0:00 - Agents in 2025: Hype or the Future of Work?
0:26 - What are agents and why the hype?
2:47 - Evolving models
3:38 - Generative AI and memory
5:15 - Autonomous and multimodal agents
13:59 - New ways of thinking about automation
14:45 - Satya Nadella on the BG2 Podcast
18:33 - The vision for the future of business applications and agents
21:11 - What should you do for your business?

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Links:
- Data entry agent - Ryan Cunningham at the Power Platform Community Conference PPCC24 Keynote with Microsoft Business and Industry Copilots CVP - Charles Lamanna

[Helbahackers]

Hi Lisa! I love your videos— I feel like I am learning so much and I really appreciate that you have been trailblazing these changes as they occur in real time and making the knowledge accessible!

Would you consider making a video demonstrating a set-up in which multiple custom Copilot Studio agents are connected?

[aymericolivaux]

Hello Lisa !

Just discovered your Youtube channel today and this is great ! Thank you,

I have a few questions, and sorry if you have already answered it somewhere:
- All agents seams to be very linked to the user that created them, can we easly "Transfert" the ownership of an agent from an employee to an other employee ?
- Is it possible to use service account to create agent so that it is not linked to somebody ?
- We saw that the email that your agent send has been send by taking your Exchange Online account, is it possible to use a service account for that ? So that it will be a "Nameless" company user rather than an existing person
- We can imagine that Agent use standard OAuth 2.0 authentication, does this means that I will have to log in every 90 days in my agent to refresh the authentification token ?
- (This one is a stupid question) In the trigger option "When an email to" what email address can you put in ? Only yours ? Can you put your CEO email ? (lol), a service account ? a distribution list ?

[matthewdevaney]

I enjoyed this balanced discussion. Yes, there is a lot of hype out there. And much to come in the future. But there are a good many things we can do today.

[krishnav]

Would love to know your thoughts on Salesforce CEOs opinion that copilot agents are a failure and that they are not being used in real world.

[satish]

They are just nothing but Micro Services with RAG with 3rd party API connections .
Agents just respond to Natural Language, where as Non Agent applications responds to user requests or API calls

[pupil]

So what percentage can you estimate will Agents replace people.

[alexander]

you'd probably be amazed by what o3-Mini can do then (when o3 Model gets released).

[bankskids]

Its basically office job killers. Most of us will be working manual labor again or on govt assistance soon because there will be no basic jobs left.

[martynhaggerty]

So life is going to become increasingly impersonal. A world run by bot agents. No human interaction. Just spock like logic. A cold lifeless world where we all die of loneliness.

[Clistes]

Hype, overhype probably, like most of AI tools. Companies will rush and inflate and burn their budgets just to realize that it was all waste of time and effort, and that they're left out with huge tech dept to be paid. AI is a bubble, tech companies are constantly advertising it as revolution bullet train that won't stop and you either join or die. that in of it self should be a red flag to any company. if it is advertised like that, everywhere even in your damn fridge, then someone is trying to milk you. there is hardly ever a use case for it, or at leas a real use case that can have ROI. I did a couple of AI use case Analize for multiple companies, and they age eager to burn a stock of cash, but to find really good and useful case for it, that would also meet all security measures and will payout is like finding unicorn. To much hype, to many startups offering solutions for all your problems. I know that high managers love to buy this stories but there is simply no demand for it from workers it is forced by managers who ignore all the red flags around them. Believe me when I say it will burst, and burst it must and so man will freakout and loose their jobs.