Transcom Wellbeing Framework - Trust and Safety Outsourcing

⏱️ Timestamps:

0:05 Introduction
1:10 Capability Building
1:53 Global Best Practices
2:25 Agent Well-being
2:40 Impact on Organizational Performance
2:48 Focus on Mental Health and Self Care
3:16 Tailored Wellness Programs
3:39. Post-Employment Support

We help you build safe communities based on trust.
Creating secure communities has never been more important. By combining new tech with expert knowledge, we create safer experiences for customers that let them get back to enjoying your content quicker.

We anticipate spikes in volume, detect opportunities for growth, and set clear targets to keep everything on track. All so that your operations can run as effectively as possible, within local regulatory frameworks, and utilizing the latest and greatest in AI and tech.