How We Deliver | Playbark.com

In line with Customer Service and as a courtesy to all our Customer we do offer a facility whereby Customers can choose a preferred delivery day.

We endeavour to adhere to this specified day to the best of our ability, but as you will appreciate the National Carriers we contract with do have a mammoth task tackling road works, congestion and tachograph regulations.

With this in mind, please be aware sometimes they are delayed and as a result cannot deliver on the specified day. This doesn’t happen very often but we politely make it known to Customers we can’t pay compensation, wages, time or any other consequential loss a result of this delay.

However if a Customer has specified the ‘Next Day’ option and the delivery wasn’t performed on that basis, we will gladly refund the £20 Next Day charge.

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