Refund Policy | How Coaches Handle Refund Requests With Class

REFUND POLICY: HANDLE REFUND REQUESTS WITH CLASS IN YOUR ONLINE COACHING BUSINESS// If you have a coaching business, knowing how to deal with clients asking for a refund is going to be important. That’s why in today’s video we’re talking all about your refund policies and how to handle refund requests.
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Hey Coach! In this life coach training,  KellyAnne Zielinski from Self Leadership Global answers the question “should online coaches give refunds”, as well as shares refund policy examples.  When we start a coaching business and become a life coach the last thing we want to think about is if a client will want a refund, but it’s important to know how to set up refund policies, especially when it involves your time. Now, while I don’t believe that offering refunds aligns with my Self Leadership values, there are still some exceptions I’ve made. So, if you’re starting a life coaching business, and also have strong Self-Leadership values then take a look at today’s video to find examples of a refund policy I’ve used.  

*NOTE*  Know that this description may contain affiliate links to help you easily find the tools, products, programs, and/or services mentioned in the video. Self Leadership Global may earn minimal sums by recommending and sharing links for various helpful tools, products, services, and programs. When the viewer uses the links provided the minimal commission we receive is of no cost to you and is greatly appreciated because it supports the channel! In saying that, the viewer is in no way obligated to use the provided links.  Thank you for your ongoing support!

*** Self Leadership Global provides resources for educational purposes only. In saying that, results may vary. Self Leadership Global encourages viewers to do their homework before taking any financial action on the resources recommended or before purchasing any of Self Leadership Global's products, programs, or services.

[SelfLeadershipGlobal]

Thanks for watching, Coach! Do you have a blanket refund policy for all your products, programs and services? Or do you have different refund policies for digital content vs services that include your time? Let me know!

[YesToTech]

This video has SO much value, KellyAnne! I always have such a hard time dealing with refund requests, so I'll definitely be putting this into practice ASAP! Thanks so much for always helping us out so much!

[Puppypalsllc]

Thank you for sharing this ! Super helpful .

[monicavallero]

I used to offer refunds but not anymore because I am 100% certain that if my clients do the work they'll have 100% results :) Awesome video!

[StephanieRoseDeJesus]

Good to know this is how you handle refund requests...

[RachelSmets]

Great topic as it's something hard to find and I did search for it a while back! Love how you handle it and give great examples!

[HordanJarbinger]

Great video. SO much information given :)

[AG-vpok]

Hi KellyAnne. Such a great video! What are the over 30 ways to package and monetize your genius that you mentioned?