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Discussion: Release of KBA Customer Satisfaction Survey 2022
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Ms. Pauline Macharia — Director Customer Experience, SBM Bank
Ms. Joy Namasaka — Assistant General Manager- Client Experience, I&M Bank
Ms. Joyce Mwangi — Head, Customer Experience, Family Bank
Ms. Joy Namasaka — Assistant General Manager- Client Experience, I&M Bank
Ms. Joyce Mwangi — Head, Customer Experience, Family Bank
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