CRM Zen Show Episode 337 - I'm a GenAI in a Bottle

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Welcome to the CRM Zen Show, where we talk about all things Zoho! This episode of the CRM Zen Show was recorded for Friday, January 10, 2025, and hosted by Tyler Colt & Greg Belnap.

🚨 *UPCOMING MONTHLY TUTORIAL* 🚨
Zoho One | All 46+ Apps Explained
January 21, 2025, 10:00 AM Pacific Standard Time

*Don't Miss Any Zoho News, Tips, Events & More*

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Map Out Your Success with Precision!

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A Clean System Is A Better System!

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This Episode Was Produced By - Podcaster Zen
0:00 Intro
1:24 Advertisement

*Zoho News*
2:06 Zoho One: Zoho Landing Pages Added
3:25 Zoho Workplace: Zoho Vault Added
6:22 Zoho CRM: Custom Rollup Summary Fields
10:32 Zoho CRM: Free User Licenses Expanded for All Portal User Types
13:48 Zoho CRM: Custom Modules now Available for Standard & Professional
16:44 Zoho CRM for Everyone Phased Rollouts
19:58 Zoho Marketing Automation: Profile Stitching
23:53 Zoho Recruit: Fair Evaluations
27:12 Zoho Desk: Unveils Zia GenAI
35:15 Zoho Inventory: Batch Tracking Entries

*Code Share Of The Week*
38:35 Dynamically Map Fields to New Record

*New On Zenatta*
42:34 Zoho CX Suite - Putting The Customer Experience First

*Tip Of The Week*
44:48 Zoho AI (Zia) LLM for Zoho CRM with Smart Prompts

*Question Of the Week*
46:49 "Perfect World" Phone and SMS setup @nickmitchell0
Sinch MessageMedia Link:

*This Week’s Quizzes*
What is the primary purpose of the new Queries feature in Zoho CRM?
Which of the following sources can be used in the new Query feature to retrieve data in Zoho CRM?

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