How to Solve Complex Problems & Sell Solutions Like Top Strategy Consultants?

Solving complex problems is one of the most essential, yet poorly understood skills of working in organizations. HEC Paris MBA students Maxine Riley and Michael Stapleton talk to Professors Bernard Garrette and Olivier Sibony about "Cracked It!", a book that they co-authored with Professor Corey Phelps from McGill University.

"Cracked It!" presents a rigorous and practical four-step approach to overcome pitfalls in problem-solving. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem.

"Cracked It!" will be an indispensable manual for anyone interested in
creating value by helping their organizations crack the problems that matter most.

[KLm]

Loved this. I was hesitant at first but the things they said were spot on. Not being in a hurry to present an answer was probably the best valuable lesson. Because it's as much about politics and psychology as it is to solve a case

[chamikarajayakody]

Thank you very much. Cheers
Will be reading this :)

[TheSalesDirector]

Have any of these people actually run a business or been in direct sales, specifically B 2 B sales?

[KleinmeisterPang]

I don't want to be rude but this lady asks one stupid question, next one and next one. I wonder how such a person gets accepted at such a school... The two authors are great and the book is fantastic.

[PhantomRaspberryBlower]

I'm not surprised that solving complex problems is in demand and the hardest skill to find. Complex problems are there very definition unsolvable. A complex problem can never be fully defined, they are frequently open system with porous boundaries and/or have many hidden and unknowable elements, (feelings, ideas relationships, motivations). You can manage them, but you can never reach a stable 'fixed' state. Thinking you fixed them is just affirmation bias.

[saytokrish]

Sorry, just a small confusion with your cover page graphics. Though it is wonderful, I am not sure if they arrow piercing from below will create such a damage on the slab below. It should be inverted version to what you show on the slab if the direction of the arrow is upward. Don't you think so? If this is a mistake, you better have to change the illustration as you are talking about solving problems and you better have a good illustration to begin with. Do you agree?