After CrowdStrike outage and flight cancellations, Delta declines to reimburse Washington woman

The Enumclaw woman went to Florida to celebrate her late mother, but couldn't return home due to the flight cancellations.

[glenandfriends]

NEVER FLY DELTA. I missed first three days of 14-day October 2024 cruise because Delta arrived late in Athens from JFK. Delta representative responded "As much as I would like to assist, I regrettably can not honor (sic) your request for reimbursement of unexpected expenses. Although we take full responsibility of the delay, Delta's obligation is to get you to your destination which was completed." Reimbursed me $0.00 of the $3, 100+ expenses we incurred. CEO is paid $9, 000+ per hour.

[xrk]

US DOT is going to have a ball with all of this

[danielking]

When you unleash a cyber attack level update and still point fingers and blame the victims.

[deborahs.]

How did it work before the internet’s invention $$$ Plan B 🍿

[nwdrifter]

Crowdstrike is the source of the issue and Delta is source of the latent response to resolve the issue. Both at fault for different issues.