ServiceNow Call Center with Bright Pattern Cloud-Based Omnichannel Contact Center Software

The Bright Pattern ServiceNow call center integration combines industry–leading omnichannel call center capabilities with the rich IT service management (ITSM) and customer support information contained in your ServiceNow platform to provide an exceptional customer experience for your customers, employees, experts, and knowledge workers. With our ServiceNow call center integration, we provide you with robust outbound capabilities for campaigns, advanced inbound and routing capabilities for service and support, and blended capabilities for multipurpose call centers.