Flying Air India from Copenhagen CPH to New Delhi Del in a Boeing 787 Dreamliner and economy class.

Today we start our journey to Australia and to Melbourne. The first leg is from Copenhagen to New Delhi, and we fly with Air India. The airline has quite recently got a new owner, the big Indian conglomerate the Tata Group and major changes are underway for the airline. How far have they come and has Air India already become better?

Today we also visit the Eventyr Lounge in the non Schengen area of CPH

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Flight info:
Date of recording: October 2023
Airline: Air India
Seats 35A and 35B
Flight: AI158
Aircraft: Boeing 787-8 Dreamliner
Aircraft registration number: VT-ANC

Camera used:
- Osmo pocket
- Iphone 15 Max

[sugumarsubramanian]

This month I'm going from Delhi to Copenhagen by air india.. excited

[atulnayak]

Very nice and fair video on Air India. I experienced similar low standards on Air India before. Nevertheless I am optimistic that Air India will be a better quality airline for all travellers.

[gani]

Thanks for sharing the video. I flew on Air India recently and agree fully with you. The hardware definitely needs replacement. I suppose they are working on it and hopefully things should get better soon. Regarding filming out of the 787 window, I suppose it is something with the design of the window itself? I had similar issues filming out of a Qatar Airways 787 window. They seem somewhat scratchy and opaque, compared to windows of other aircraft types. Hope you had a good time in Australia and a nice flight back.

[kittjohns]

That’s shameful for an airline to have such a raggedy aircraft. Being an international carrier, they need to display more pride and have the proper personnel take care of the equipment.

[bradleynoneofyourbizz]

I've yet to see a review of Air India where the cabin wasn't absolutely filthy!

[mariadias]

Air India has to go long way to bring to the international status. It is sad to travel on Air India for the present

[Krieky]

Sorry to see so many issues with your seat! Sadly, Air India has been a much neglected step child for many years. But I feel we are all rooting for it to succeed under Tata. Hope your stopover in Delhi and the onward journey were good.

[marianneosborne]

What time was the flight and What time did you land

[venkatanaveen]

This air india b787's to be Refurbished in mid 2024. Slowly the airline will transform into worldclass. 😊

[TK-hpqo]

Travelled Twice in the last month on this route, the service levels of Air India were definitely better than Emirates and couple of other airlines that flyout from the same airport. What I cant get my head around is issues such as screen not working, broken armrests and worn outseats I am sure are known to them and there isnt a big push to get these issues sorted asap. I understand the new management is looking into this but till that time would you let your brand take a beating ? Certain issues are absolutely easily addressable and it needs to be fixed. I am not 100% certain whether they are looking into these at all.

[kapoorchavda]

Just wait a few months and AI will have brill fleet

[cpcmctj]

*lol* That Air India flight made me think of the movie Final Destination ! *lol*

[rwcldvn]

Air India is changing its aircrafts as soon as they receive it, They are also subleasing from Delta to change equipment. SFO to Mumbai and SFO to Delhi got new aircrafts in last 2 -4 months

[travelandbeyonds]

Air India hard product in the widebody fleet is quite bad. Only hope is the new aircrafts which will arrive from next year onwards. Although I have always liked the food and the service.

[duaneowens]

@duaneowens7777
11 hours ago
Did they allow you go over 2kg extra? How heavy was your checked bag. I am sure there were lots of bags at the baggage claim from this flight since it was a 777

[judefernandes]

Wati for some time new plan are coming very soon of air indie after that air indie be one airline in the world ❤❤

[som]

Thank you for flying Air India and my apology for the bad condition of the aircraft. Hope things will be better in 2025 after the wide body fleet is refurbished.

[popye]

sorry for the inconvenience during your journey, the big changes will come into effects after 2025 in air india.

[aganbraganca]

air india is completely changing everything now to be one of the best airline since now we are getting airbus just have to wait another 2 years

[Hemadksingh]

Sorry i work in travelling agency and my clients had worst expérience