How To Assign Jobs To Users On Microsoft Kaizala

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To Job action ,simply tap on the "Grid" icon on the chat screen and then select "job" option .
and now choose any contact or a group .
After that, you will be able to add a description for the job, set a due date, and assign users to the job.
There you will also see an option to make the job responses visible only to you.
When you’re done with the details of the job, simply press the “Send Job” button and then the job will be posted on the conversation.
The assigned users will be able to like, comment, add notes to the job, and update the status of the job.
They can either change the status to In-Progress or Complete. All the responses will be reflected on the job card on the chat screen, as shown below. You can also open a job card to see the responses and send a reminder to users to respond.