T-Mobile 5G Home Internet 1 Year Review & My Complete Experience

After switching from overpriced and underwhelming DSL, I've now been using T-Mobile Home Internet for 1 year and wanted to make an in-depth video covering all aspects of my experience from the gateway, the speeds, issues I've run into, areas that need improvement, and many others.
0:00 Intro
0:44 Signal Quality & Metrics
3:48 Speedtest
6:12 Arcadyan Gateway Review
10:25 Pricing
12:07 Devices & Connectivity
14:25 Reliability & Outages
16:35 Promotions & Benefits
18:03 Remote Network Access & IP Issues
19:36 External Routers
20:57 Gaming
22:25 Customer Service
26:07 Oddities & Bugs
30:45 Verdict
32:43 Competitors
33:47 Surveys & Feedback
35:16 Final Thoughts

#TMobileHomeInternet #TMobile5G #5GHomeInternet #TMHI #VerizonHomeInternet #ArcadyanKVD21 #ARCKDV21 #TMobileHomeInternetReview

[salsachevy]

The positioning of the modem makes such a difference. I moved mine around like 10 times and I couldn't get more then 100mb download. After months I did a little research. I downloaded one of the tower locater apps. I saw there was a tower in a different direction that I thought. I did not move the modem I kept it in the same spot and just turned the display of the modem to face that tower and now I don't get less then 350mb download speed. It blew my mind that the simple turn made such a huge difference. Before I turned it, it also said I had 4 bars and was only getting 80-100mb download

[Blessed]

Great review. I just got the service today. So far I've been getting between 200-400 Mbps download. We'll see if it holds up.

[Von]

Hello, I’ve had the service since last year and I have always had 360mbps download speeds and around 55mbps upload and a 12-18 ping, so no complaints with me.

[wootage]

No complaints so far for the nearly 3 months I have had it. The 5ghz fades in and out so everything is running on 2.4ghz and that's fast enough. No problem with gaming but I don't do online multiplayer.

[frank-bmtz]

Upgrade your gateway sir. The sagemcomm is much better, it has the N77 Band and provides better speeds.

[jaygraves]

Agree/Bad part about T Mobile Home Internet is the low priority/deprioritization.

[peterpramshafer]

I'm still waiting for my 5g router from ups yet. So I can't say what the speeds are yet in my area

[aw]

Nice review. How did you get the YouTube tv discount? Thanks and take care

[bpeteyp]

I had Tmobile wifi for a few months..in the first 3 months I had to swap out 2 modems because they both just stopped working then the 3rd one wrk great for a while, than the past month it dropped from 150+ mbps to 0-25 mbps .CS just restarted the modem aftet i said ive done that many times solo and with other reps... I even swapped out the modem from silver to black... in store rep said theyve swapped MANY due to firmware update that was bad.... no change... then phone rep said its TOWER ISSUE WAIT 30 - 60 DAYS.... I finally dropped the home wifi after 1 year and phone service after 12 years.... im in LA / OC area in CA

[Famousjack]

Thanks for sharing, think i will stick with Comcast and pay the extra.

[NUPD]

T-Mobile has to share bandwidth with mobile phone users and probably gets congested.

[thecolumbiaflex]

I have T-Mobile internet the black box I’ve had the serve for about 2 weeks and my ping on apex has been 130-180 and it does drop under that
How is your ping so slow I’m about to switch this serve because it is horrible for gaming for me

[randygarcia]

Hello! I just got it two days ago! It's running well for me! 550 to 640 mbps. (In a country where they don't haven't released it yet.) Got the latest model.

I saw that with the previous models, you could get the Data Stats (Usage) through the gateway IP. However, there is no such option on the new panel/menu.

Have you read whether or not it's possible to see those numbers with the new gateway model? Thanks!

[darkxsacrificex]

One t mobile 2 boxes /gateway keep rebooting speeds good. Cancel kept xfinity

Now xfinity my internet in and out call fix it coax outlet problem live apartment make new rewire guy dispatcher order in jake a whole come back out here b.s

Went t mobile internet now gateway not rebooting my download speed 300-500. Upload 10-30

That 1 pm 7 pm etc testing out recording speed right now t mobile winning over

[kinglopez]

Straight talk 5g home internet is much better.

[EddyMetal]

I get 4 out of 5 bars, and my speed is 750mbps. Yeah, 750! You're in a suck ass neighborhood.

[todkennedy-jx]

After using MetroPCS since 2017 for my 4 phone lines I made the mistake of trying their Internet Deal. Free month of Internet is a joke. It costs you $55 for a (FREE) month. The sales person told me I would get my (FREE) month on the nest bill. LIE.
Then they billed me again in 18 days (NOT IN A MONTH).... and cut my phone service off because of the additional bill which I wasn't expecting for another 12 days.. I was forced to pay again to keep my phone service. The REALITY OF THE INTERNET SPEED TRY 23 MEG on the OKOLA speed test, If your trying to watch a program on tv it will sputter and freeze. You TUBE CUTS OUT . If you have 2 devices they will not work at the same time... If you have 1 it might work. DON"T BELIEVE THE SALES HYPE.... THIS SERVICE IS CRAP / I AM CANCELING AS SOON AS THIS BILLING PERIOD EXPIRES. Then their is the customer service issue.. IF YOU CAN GET PAST THEIR COMPUTERIZED VOICE DEFLECTION SYSTEM. YOU CANNOT TALK TO AN AGENT. Even if you need one, It will just keep cycling you through and asking the same question over and over again.. BEYOND FRUSTRATING... ABSOLUTE WORST CUSTOMER SERVICE: BE WARNED... However you can go to the store and pay them $5 to help you as your only option. Sorry for the CAPS... Its just how I feel right now. Good Luck