Mickey Drexler: Master the Art of Selling Anything

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Former J.Crew & Gap CEO Mickey Drexler reveals how he built billion-dollar brands by seeing consumer trends before they happened. Learn the psychological insights he taught Steve Jobs that revolutionized Apple retail, his counter-intuitive approach that saved struggling companies, and the simple framework for knowing what customers want before they do. Essential for entrepreneurs, marketers, and business leaders.

(00:00) Intro
(01:01) How Mickey Drexler became Mickey Drexler
(05:49) Lessons from redefining Gap
(11:32) Merchant, defined
(14:02) How Drexler evaluates stores
(18:05) Lessons from running Gap
(20:04) On Old Navy
(26:11) On Steve Jobs and Working with Apple
(31:45) Re-making J. Crew
(35:45) Drexler's superpower
(42:25) Current-day retailers who are great
(43:55) How Drexler got "Madewell"
(46:00) What makes something a classic look?
(49:05) On success

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ABOUT THE KNOWLEDGE PROJECT
Like the mentor you’ve always dreamed of having, The Knowledge Project shares timely yet timeless lessons for work and life. Past guests include Naval Ravikant, Daniel Kahneman, Jim Collins, Angela Duckworth, Seth Godin, Melanie Mitchell, & Esther Perel.
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Small ask: If you enjoy this conversation, please like the video and subscribe to the channel! That really helps us.

tkppodcast
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Thanks for bringing out these stories in Mickey. His "knowledge" is definitely worth sharing. Also, I'm right there with you on the X-Box buzz kill on xmas morning!!!

jeneenaquin
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Great interview! But you kinda cut him off whenever his about to give us how to shop smart 😔

moziti
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Totally random question Shane, but I thought I remember hearing in this conversation about the most popular grocery store currently. But, now I can't remember what it was. Was that this episode or a different one and do you remember which grocery store that was?

imrany
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His body language is identical to Steve Jobs.

teamhexa