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What Is Customer Service Outsourcing? | Part 1 of 6
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Customer service is a crucial element in building and strengthening customer relationships. A business with high customer satisfaction ratings are more likely to attract more audience—enabling them to make more sales.
In part 1 of our Customer Service Outsourcing Guide, Magellan Solutions’ Chief Executive Officer Fred Chua defines what customer service is and some of the benefits of outsourcing this function.
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