How to Get Your Bot to Ask Clarifying Questions | Pete's Prompts

Pete walks through his design process as he builds a T-Mobile support agent (from our latest Making Bots) that asks clarifying questions. These prompts prevent the agent from providing the wrong answer and ensures a smoother, more customized user experience.

0:00 Introduction
0:38 Generating a Question based on Conversation History
1:46 Creating a Clarifying Question Checker
3:10 Writing the Clarifying Question Prompt
4:18 Prompting the Agent to Switch Context
5:05 Summarizing the Prompts

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[ArchGardner-xw]

how do i stop this step getting triggered when capturing simple user replys such as email?

[finleytopping]

I swear you can just prompt the response AI to say “if the users question is vague or ambiguous, then ask for more detail about their specific issue” and if you combine that with memory it can ask clarifying questions? Or is this a more advanced version

[vinception]

The content is always great, but this video seems to be a little bit too cut, it feels like a lot of the useful information has been removed to do something too small :)

[sportspulsenews]

Its great to see some of the extended capabilities! However running these functions is toooo expensive. This looks like a round about 16, 000 tokens per message. If you divide that by the 2m tokens you get on premium that's 125 messages. If you take a "ball park" average of 10 messages a chat, that's only 12.5 chats for a £50 subscription, which equates to four pounds per chat. That's arguably more than employing someone. I can see massive use for this, however given the token usage it would be nice to see these blocks built out into a more affordable/efficient feature, as this is just not viable as a profitable product.

[tvandang]

We have many beginners eager to learn, but the video's fast pace, likely intended to cover more content in less time, makes it more suitable for advanced users only 😞

[SongforTin]

Hey Pete, I found this a bit hard to understand. Do you have a slower more step by step approach to this? Or maybe some foundational videos that I could watch to understand better? Thanks!