24. ITIL | Service transition overview

This ITIL core foundation video explains about purpose, objective and scope of service transition stage.
Purpose of Service transition
The purpose of the service design stage of the lifecycle is to design IT services, together with the governing IT practices, processes & policies.
To realize the service provider’s strategy and to facilitate the introduction of these services into supported environments ensuring quality service deliver, customer satisfaction and cost-effective service provision.
Objectives of Service transition
To design IT services so effectively that minimal improvement during their lifecycle will be required.
Inclusion of continual service improvement in all service design activities to ensure that the solutions and designs become even more effective over time.
To identify changing trends in the business that may offer improvement opportunities.