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NAILBA 40 HYBRID - DAY THREE: Transforming the Customer Experience with Data & Technology
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NAILBA 40 HYBRID - DAY THREE: Panel Discussion - Transforming the Customer Experience with Data & Technology - brought to you by Formstack.
Consumers are turning to digital channels for insurance and financial services at a faster rate than ever before. Although the pandemic forced institutions to provide customers with touchless experiences, many changes were short-term, rather than long-term, scalable solutions. In this session, industry experts will discuss how to optimize your business's technology strategy to create seamless experiences at every touchpoint.
Presenters:
Moderator: Patrick Bowen, InsurAware, Inc.
Kathryn Loheide, Formstack
Kyle Simmons, Christensen Group
Consumers are turning to digital channels for insurance and financial services at a faster rate than ever before. Although the pandemic forced institutions to provide customers with touchless experiences, many changes were short-term, rather than long-term, scalable solutions. In this session, industry experts will discuss how to optimize your business's technology strategy to create seamless experiences at every touchpoint.
Presenters:
Moderator: Patrick Bowen, InsurAware, Inc.
Kathryn Loheide, Formstack
Kyle Simmons, Christensen Group
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