Flying Beyond First Class with Mark Ross-Smith

CEO Status Match

The first half of my career, I invested in social media and customer loyalty in the telecommunications industry.

With my co-founders, we developed, built, managed, and eventually sold the largest Australian owned social network. We achieved that over 7 years, 800,000 members. Major global brands as our customers. Millions in revenues. Profitable. Successful exit.

The next stage in my career is airline and loyalty data.

I headed up the Malaysia Airlines Enrich Loyalty Program, delivering record revenues to the airline and managing the program to the most successful point in the history of the airline.

I am a speaker on airline loyalty, big data, airlines and social media, and have spoken at over a dozen events in the past year, delivering fresh, exciting, never-before-seen content to audiences around the world.