Learn ISO 9001 in 90 min - Series 1 - Clause 4 The Context of the Organisation

In series 1 you will learn about ISO 9001:2015 Clause 4 the context of the organisation. Identify internal and external issues that will affect your end results. Identify interested parties, their needs and expectations which affect your QMS. Define and document the scope of your QMS, its processes and interactions.