When the Chef Has to Talk to a Guest (Hint: It's Not Usually Good)

The guy is lucky Pickles didn't get a turn

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[onnnn]

That "Tim! zip it!" from Pam and Tim just goes "Roll tide" was fun.

[MellSayzHi]

Anyone: *is mean to Brigette*
Everyone at Bistro Huddy: "So you have chosen death"

[ThatWitchRowann]

Pickles in the back with his whole "Let me at em, let me at em!" attitude is a whole vibe

[SSKPG]

Dude yes!! When I worked at a restaurant the owner ran over to tell off a table who grabbed my arm and yanked me to try get my attention. This was on Mother’s Day with our brunch rush. That day I was slammed and felt like none appreciated anything I did serving them but when I heard my boss yell “ you don’t touch my fu**ing servers becuase you want a third Mamosa” I felt like I was ontop of the world.

[ShamikShah]

Honestly- despite him saying he’s got sh*tty customer service skills, that was actually a pretty good confrontation. He’s better at it then he realizes I think.

[NoticeMeSenpaiii]

The best I ever got was, "that's not my problem, " later followed by, "I can't read the handwriting on these damn tickets, so I 'accidentally' made an extra plate of your favorite meal. Will you do something with it so it's not just sitting back here?" Ah, expressions of love from the back of the house.

[thesquaremonger]

"I would but I'm on my third strike" That cracked me up.

[lm]

This needs to be a standard practice in customer service.

Incidentally, the phrase "the customer is always right" is a decades- old saying based on slightly different use of language. What it really meant was, there's no accounting for taste. If the customer picks an option you don't like, don't comment on it, just smile, agree and give it to them.

There was nothing in there about abusing the employees who feel contractually obligated to take it laying down with a smile on their face.

[jefferyhitchmough]

I'm Irish. This is getting to classic BBC comedy level where the characters have depth and I am gunning for one or some of them each episode. Well done. Drew, what you are doing is truly original and you should be proud.

[wyntersteelea]

Love the way Joey immediately comes to her defense. The looks all three gave when she explained the situation. All three of their reactions scream "big brother" and I here for it. Glad Joey got his point across and still offered to rectify the situation.

[genshikashmir]

It's insane how everyone in this sketch is played by the same person but feels like an entirely different character. No problem telling them apart after 5 seconds of watching them behave, Drew Talbert is an astounding actor.

[timbax]

Tim is both a genuine delight and a lucky SOB for having Pam 🤣

[amy]

0:20, love that line! I cracked up 😂- so supportive lol

[TheChefmike]

As a life-long professional chef, mostly in fine dining but also in the Bistro Huddy realm, I have to say that this is the most spot on depiction of restaurant life that I have ever seen. I binge watched it for about an hour and a half when I first discovered it. This needs to be properly recognized for its brilliance Thank you, Mr. Talbert! I'm 56 and I've never seen anything like it, except maybe Anthony Bourdain or Gareth Blackstock. Thank you.

[DAOW]

I love the immediate “who did what know to you?!” With the whole crew. So sweet and wholesome I love these characters

[alansmithee.]

Tim's already been to the kitchen. He's not afraid of Joey.

[captainbeard]

Good on joey for standing up for bridgette

[deltazero]

I absolutely love how much utility Roll Tide has in the Bistro Huddy Universe. Also good on Joey for sticking up for the crew!

[harmdizzle]

I had a guest who thought it would be funny to complain about finding a tooth in their food. Apparently their partial had fallen out, and they thought it would be a cute joke for the server. (Me). It was my first serving job at an upscale restaurant, and I was so upset, I thought I was going to get fired or sued… and I went back into the walk-in beet red and burst into tears, where chef found me sobbing. I told him what happened, and he took my hand, and popped his dentures out with the other and slid them into his coat pocket. Then he walked me out to the table, and said in his best hillbilly voice:
“Mith Thara thed you foun a thooth in your Thee bone Theak? Thank god ya foun it! That wath my lath one!!”
And he plucked the partial from the side of the plate and slid it in his pocket!
The entire table roared with laughter, the wife couldn’t breath, just saying “I’m peeing! Stop! I’m peeing myself”
And I was able to go from terrified crying to red faced laughter in seconds.

[TonyTylerDraws]

What I like about this is that everyone got what they wanted: customer gets his food, Brigette gets her apology, Joey gets to let off some steam, and the other customers get the fear of Joey in them.