Keynote: A year in the life of an Open Source SRE - DevConf.CZ 2020

Speakers: Jeremy Eder, Karanbir Singh

The path to Red Hat-as-a-Service.
Red Hat does managed services. We do DevOps in the style of the Google SRE Book. We’re a decent sized and growing org that supports customers 24/7.  Our team is at the forefront of operationalizing OpenShift 4’s revolutionary set of capabilities, and are a way-to-market for many of Red Hat’s newest portfolio offerings.

As a company founded on Open Source principals, Red Hat’s SRE have a unique point of view around what it takes to actually operate and SLA open source software.  In this talk, Red Hat’s managed services architects will discuss what it takes to write truly operable open source software.  From fostering an observability-first mentality and feedback-loop driven development, to Operators as SRE force-multipliers and the changing role of CI/CD in a cloud-native world, we’ll pull back the curtain and walk through lessons learned over the last year.

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