How to tackle the ‘tough four’ emotional states that make effective change harder to achieve

Changing the mood for change – how to tackle the ‘tough four’ emotional states that make effective change harder to achieve webinar

Tuesday 24 January 2023
APM Enabling Change Specific Interest Group

Presented by:
Rebecca Collings and Matt Lawrence

The link to the write up page and resources of this webinar:

Content description:
In this webinar we looked into the ‘tough four’ emotional states which can inhibit the progress, pace and success of any change or project.

According to Prosci, at least 80% of project benefits are dependent on people changing their ways of working.

We discussed these ‘tough four’ within the context of a project environment. By understanding what drives them, how to spot them and how you can mitigate or manage them, project managers and change leaders will be better placed to face the ‘tough four’ down. Resistance to change is often deeply rooted in people’s natural behaviour and mindset – understanding this is critical to leading people through change successfully.

This session was aimed at an audience seeking to learn more about how to manage change and to discuss the practical ways in which we can overcome resistance.

The session was presented by a small panel of experienced change and project management professionals.