Multiexperience: Enabling Seamless User Experiences Across Devices & Platforms

As the pandemic continues to impact work models, markets, and our day-to-day lives, consumers’ needs continue to rapidly evolve. There is a vital and urgent push to transform workflows and the user experience alongside shifting consumer expectations. 

Organizations are leveraging UI/UX to innovate, broaden the customer journey, and engage with customers across digital touchpoints, including IoT devices.

We spoke with the Head of UX at Encora Mexico, Sandra Vazquez, about Multiexperience. Multiexperience is 1 of 10 of Encora’s top 10 Software Engineering Trends in 2022. Mr. Vazquez spoke to us about:

1. Why Multiexperience is expected to shape businesses in 2022
2. The benefits of a Multiexperience approach