Cancelling Cable - SNL

A group of cable representatives make it difficult for a customer to cancel his cable subscription.

WATCH PAST SNL SEASONS

SNL ON SOCIAL

GET MORE NBC

#SNL #KieranCulkin #EdSheeran #SNL47

[queenb]

The most unrealistic thing about this skit was no one asking if he wanted to participate in a 8 minute survey after the call

[SuperBC]

This is exactly what it feels like to cancel cable. This is not a sketch, it's a documentary.

[virgosun_]

"and 6 as in SIX BOYYYYS." i lost it

[justinmiller]

The only thing unrealistic about this is how short the wait times are.

[coolboss]

The most unrealistic part of this skit is how quickly these people picked up. Also the ads in between with Cecily voicing it was so accurate 🤣💀

[Kari]

“Your call is important to us, and will be answered in the order that we feel like.” 💀

[Phoenixface]

I used to work for a cable company and honestly… this is 100% accurate. It’s like I was watching a training video.

[mintee]

6:33 Kieran and Kenan staring at each other and breaking at the same time is the best part of this sketch

[luckyDancer]

They missed the part where you’re stuck talking to a robot and asking for a representative, and keep getting, “I do not understand.”

[pcigroot]

This is the realest shit I've ever seen. SNL cast been thru it just like us.

[Tmanaz]

Extra points for the robotic empathy phrases.

[SaveMeFromMyself]

My husband works here and this is legit LOL but it's not their fault it's the upper management, they're forced to push sales on EVERY call no matter how many times you say no 😩💀

[Electracion]

The part where they kept trying to sell him a landline he didn't want is so accurate. I currently have things on my spectrum bill I specifically instructed the salesperson to remove from my bill several times.

[Chris-kfmx]

After the cancellation…they send you “we want you back” junk mail for the rest of your lives.

[YXTongvaLand]

I always noticed Ego, but I've been realizing her strength only as recently. She's so confident and never breaks, similar to Vanessa. The difference is Vanessa says things a bit more vulnerable-like. I think they define "solid", which I think is an underrated quality.

[JuMiMi]

No lies told 😂 Kieran with the true facial expressions

[hymrkjg]

“ Wifi trouble? Try unplugging your router and spitting in it.” Cecily’s ads were hilarious

[sewgatormomm]

This is way too accurate. When my father died I called to cancel his cable service, and they offered to throw in HBO. I had to shout “he’s dead!”. It was bizarre.

[chrisbluma]

Just a perfect sketch. The godlike Spectrum character was perfection.

[gregorcollins]

Pure genius. Whoever wrote this - was it one writer? - deserves an award.