VeloBuild VB-R-218 build documentary - accessory issues and customer service experience

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I came across 2 issues with the supplied accessory. This includes one issue with the seat post screw and the handlebar spacers. I will also share my experience in dealing with VeloBuild customer support.

0:00 intro
0:28 shipment update on other components
1:08 Issue 1 seat post screw
2:25 Issue 2 handlebar spacers
4:14 Customer service experience and conclusion
  1. Cycle and Explore
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Комментарии
Автор

Nice build series Vincent! Your frame color looks great.

VeloBuildbikes
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Look forward to the rest of the build and your final ride review.

chriscross
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Hello if I’m not wrong I just saw you couple minutes ago in the Providore Orchard SG. Was it you??

idkim
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Massive drop. Did they sell you the correct size bike? Saddle height seems way to high. What size bike is it and what is you top of saddle to centre of BB in cm??

pbt
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Hi there. Q: All the parts that was sent afterwards, where they free of charge?

aldrinclementina
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Hov long should the screw be for the seat post?

tjensen
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What size frame did you order? What’s your height?

MoreBoingPlox
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Looks like should have checked geometry better

infinati