How to Repair a DEAD Computer

In this video, I have an HP computer that will not boot-up. Watch as I explain the diagnostic process and repair this computer in a 'live on camera' style. I hope to not only show you how easy it is, but also have you laugh a little along the way.

Original How to Repair a DEAD Computer (Feb 2012):

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car-ey-lyst: (noun) Any special person who enjoys creating, repairing or optimizing PCs to their full potential and beyond!

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[leotwan]

it's by far the best Computer Diagnostic video I have ever seen, going back years! First and foremost, excellent speech audio, fully understandable, no jittery camera moves, everything explained in proper order. Thanks for sharing this!

[Rapcom]

I worked for IBM's refurb department for 7 yrs. and enjoyed your video. My repair approach is different and I worked on every system ever built. Including some foreign systems. Your on the mark when it comes to HP systems; also the IBM's Aptivas tended to have issues. Their reasons were because IBM's attitude was brand new parts should work with out testing. My department received 100 Aptiva's and only 25 passed our testing procedures and 25 were repaired. 50 brand-new computers were scrapped. I miss my old job; but life goes on.

[basicbutter]

I sent my old computer (first I ever built) to 3 different repair shops because I could not get a display signal out of it. Over the course of 2 months, they got no where. Eventually I figured out that not using spacers with the screws on the motherboard was causing the graphics card to not be able to seat properly.

I cringe at the stuff I did by myself when building my first rig, and am still learning. Don't give up! It's very rewarding to have something you built by hand.

[juliem]

I took a free course on Computer maintenance and YOU taught me more and in less time! Thanks! Truly appreciated.

[rajeevakapoor]

I build all my own computers for myself and family but just this one video taught me so many tips - tips that I can use if I need to diagnose a faulty computer. Thank you so much for such a clear and well presented video.

[sammusthegamer]

Hey Carey- Just wanted to thank you for posting this. I'm an electrical contractor and everything you said was spot on about grounding and discharging. I'm not an IT or computer tech but I was tonight. I followed your instructions and was able to rescue 4 years of family photos from a dead in the water 10 year old computer. Same problem that you troubleshot in the vid. A million THANKS!

[aberavon]

nice and clear video, Cary. I am an ex. tech. now 81years old, have never purchased a computer, always built my own. your fault finding sequence is an example to all who watch you. just completed a new build this end using windows 10. my best regards. Brian

[glennweyant]

I was an automatic trans repairmen for 46 years and I approached diagnostics just as Mr. Holzman does here. Start from the beginning (or from the most likely failure (from past experiences)) and go through a process of elimination. Very gratifying when you find the cause. I like this guy!

[johnmalcolm]

5 years later this video is saving people money and stress.
Since the computer I need to repair is over 5 years old I am confident that I can set up a bench and finally decide what to do with files that represent a lot of work. I know I could just get some special cables and read the hard drives but I'd rather not spend any money. Besides it's fun to learn. Nice guy.

[vynce]

Also, I smiled when you noted the infamous little green light demonstrating power connection to the power supply. I just fixed a pristine HP c1610n Media Center PC the other day which featured that lovely little green light which dutifully illuminated each time a power cable was connected. So after looking around elsewhere and still getting no activity at all (no fans, lights, or display), I connected an old spare power supply (which had no indicator light), the system booted normally.

[wajang]

I would never in a million years have watched a video like this. Not only did I watch the entire thing but I actually found it fascinating. I like the systematic approach taken and his style of delivery.

[landscapedetective]

I've just spend the past 37 minutes watching someone diagnose and repair a computer - and it was fascinating, informative and entertaining. Your life lesson towards the end of the video, about helping one another is especially apt. You've inspired me to take a look at an old Novatech computer that's sitting in my cupboard and see if I can get that working again. Thanks.

[AlexKontent]

This tutorial is awesome! For those of you who say did not resolve the issue quickly, his objective was to show every possibility and I found that very helpful

[mesfinzergaw]

Carey, thank you very much for taking time and being patient in diagnosing the problem. It shows how professional you are.

[stardustxx]

I never in my life thought I would be interested in IT but since having to tweak a few things myself, I am now obsessed. I know it all isn't fun but I enjoy what I have learned so far. Thanks for the videos.

[jerriengland]

Hello Carey I just came across your video and really enjoyed it. That was quite clear and simple to do. I am using an HP that lost some of the usb ports but still functions well. So I just use it for searching on the internet and word processing. So it seems to still do well for this old woman. I just turned 73 in Nov 28, 2018 and still enjoy learning about computers. I will be looking forward to more videos. Thank you.

[madsighntist]

Carey, Thank You! I am having flashbacks from my 1968-69 Schooling in U.S.ARMY SIGNAL CORPS!
Five Months of 8 Hour, 5 day a week Study on Repair of Avionics Communication Equipment (MOS 35L20).

At the end, I graduated Second Highest in my Company of 100+ men & Top 5% in our Battalion (me 18 YO, fresh out of High School, #1 in our Company had a Bachelor's Degree in Electronics). my abilities in Electronics gave me one of the FEW "Double Promotions in our Battalion of 500+ men".

The POINT is You use the Precise Model for REPAIR DIAGNOSTICS!!! "Thanks for the Memories" (I am getting ready to diagnose/repair both my Daughters Desk Top and Mine, hoping to get One Usesable Desk Top for CNC machining). 
philip, AKA "TROUBLE SHOOTER 1 5, TayNinh RVN, 1969/70

[chrisbrown]

This video was very helpful to me in getting that eureka moment of solving my own computer problem of a dead psu. I really appreciate the time you took to share your computer wisdom. Many thanks, Carey.

[Euronius]

I've been having the exact same problem as your customer, so I resorted to finding a fix online. I even have the exact case. All I have to say is bravo. You were very concise and funny enough to keep me entertained for the whole 40 minutes. I just hope my problem is one of the sticks of RAM as well. Thank you for your video!

[MrPeterpott]

You explained everything openly, honestly. You did not use jargon. This is one of the best explanation videos I have seen. Thank you for being so open about your knowledge.