Water Softener Troubleshooting – TOO MUCH WATER in Brine Tank

Have you suddenly noticed that there is too much water in the brine tank of your water softener? Sure, it’s normal for there to be some water in there but if it’s more than ½ full you’ve got a problem. What could be causing this problem with your water softener and how do you fix it?
Whether you’re a first time homeowner, do it yourselfer, plumber or water filtration specialist, this video is for you!!

Any questions or comments about this video or water softeners in general? Please enter them below, I read them all and would love to answer yours.
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[GarytheWaterGuy]

Is your water softener overflowing? Check out this video to learn how to fix it.

[scottreuse]

Hey Gary, I just wanted to say that you are doing a great service to the world by making and sharing your educational videos!
Thank you very much.

[SuppersReady]

Amazingly clear explanation of how to get a sound quick connect junction (and the rest too), you have a gift for teaching and explaining. Very good quality video and audio too. If anyone should sleep good at night, it's you sir. May God bless you and yours.

[steventesla]

Great video! You solved my problem. My brine line was sucking in air because it wasn’t fully seated as you explained. It’s working perfectly now thanks to you. 🙏🏻 knowledge is power.

[VaitkusMantas]

Thank you so much for all the info on this channel! Based on your videos I looked for and got a water softener with an original clack ws1 valve in germany. Today I noticed that my brine tank was full. After watching this video I looked at the injector and indeed, it was cloged! Now it's working again, thank you so much!

[RhuleBeans]

Hey, you were a big help this morning. It’s draining like a champ now. Thank you 🙏🏼

[LDOx]

Amazing video and thank you for sharing your knowledge. The first thing you recommend to check with the Brine hose not fully seated was my issue. While my connection is slightly different, it was not pushed in all the way.

[Nicksgurly]

These videos are amazing to watch. We have been in our house for almost 10 years, (house was built in 2008) and this is the first time we have had issues with our softening system. Hose connected to the brine tank keeps popping out out of the brine tank, and water ends up all over the floor. I am addicted to watching these videos now to learn more about it. We have someone coming to look at it, everything my husband and I have tried hasn't been working so far. And still leaks water all over the floor.🥴. *Roughly how much would a whole new water softener system be*, IF we need a whole new system. We are in Ontario Canada. We just cleaned the brine tank out, so no salt clog anymore... there was one about 2-3 inches thick. Yuck. And my husband said it to regenerate a few times. So we think it might be time for a new one.

[stuart]

I was messing with my 40 year old softener trying to just get another week or so of use out of it but when I watched this I realized it definitely is a lost cause and I’ll just have to be patient and wait till the new one arrives! No matter what I do it only adds water but all the seals and gaskets are older than me and the float mechanism is a green blob of corrosion! No way it’s going to pull a vacuum to suck up the brine, thanks Gary for saving me time and a bigger water bill!

[nilocxoc]

Sir, brilliant video, the pace is great, the more info down below, all great. I really like the how it works part, normally once i know how the whole system works the symptoms can be turned into plan of actions to the formulation of the discovery of a solution, so few other videos, on any subject, has how it works, (before its busted) . Thanks again Best Regards Colin .

[vincnetb]

Hi Gary, great videos. Now I know that I will need to service my system and replace a whole bunch of things since it was never done in the last 12 years. You can expect an order from me soon. One question I did not find answers to goes like this. I have two Clack WS1 valves and the drain line flow control elbows leak water from the little stub that comes out the side of the fitting. I have added a piece of clear hose to direct the water to the sump hole but would like to fix it and understand why water comes out of that orifice.

[bronson]

Gary thanks so much for the great help and knowledge. Your great video just saved me a lot of money a huge headache.

[Utah]

Thanks for many educational knowledge for soft water

[kgraham]

Thank you kind Sir! There is hope!
Maybe I can have this thing up/running before my husband gets home! He’ll possibly think I’m genius!! 🤪

[JohnnyCat-Darts]

Fill timer runs out but it continues filling, no leaks. Sometimes it continues running after the rinse timer runs out, no leaks. No salt blocking. Draw cycle works fine. Fills until floater stops it. Mine probably has some problem in the mechanical parts. Watco pro 2P100MPREM Std efficiency just over 3 years old. Metered softener.

[rotaxrider]

Great videos and you helped me start troubleshooting.

I think I always or for the longest time had lots of water in my brine tank or at least I think I did. I would say the tank is just below half full. My brine tank would be the size of a big large plastic garbage can. It’s big.
So I cleaned it all out and took the float out and checked everything and blew with my mouth to make sure the float was working when I’d move it up and down and it does work.
I checked the brine line and the connections at the Fleck 5600 and everything was clean.
So from empty I would fill the brine tank until the water is about 6 to 8 inches under the float then run a full cycle. I can hear and feel the water leaving the brine tank and when it’s filling. When everything is done and finished the water level is about just half way filled in my brine tank and looking at the float the water is just under the float which I’m assuming is correct because I’m assuming when it’s refilling the float shuts the water off but when it’s completely done should the water level be this high right under the float or should it be 6 inches under the float. I thought I seen that for the first cycle starts to drain the brine tank again that the float needs to be down or the water level needs to be below the float.

[mrabc]

Nice video do you have a video how to take the valves apart last time a couple years ago I had small pieces of salt which stopped the valves from opening and therefore water was accumulating in the brime tank Thanks again

[Audace]

Great content. The pre installed water softener plumbing in my house seems to have the water softener drain running from the garage to upstairs laundry, which is about a 10ft rise in elevation. Would this create a backflow into the water softener? Not sure if there is any valve that can be installed to prevent this.

[zico]

Thanks for your video. My brine tank had the standing water problem weeks ago, and I scooped out all the water and it seemed to be normal for a while, and when I checked again few days ago, the tank has water level very high again, and like last time, with some dirt floating on the water. can i manfully do the regeneration while the brine tank is full of water?

[markyoung-pc]

Gary, my brine only overflows when the temperature outside is 90 or higher, what is the heat impacting that causes the tank to fill up and overflow?