Outfitting and Cross Selling Techniques | Vend U

Ask lifestyle questions to get an idea of your customer’s activities, interests, and hobbies. Build on one piece that the customer is interested in, and outfit around that piece - but make sure the customer goes into the fitting room with no less than three pieces so they feel they’re able to make a considered decision. By shopping and extending the customer’s item/outfit with other relatable goods from other departments, you are cross-selling.