KPI Template: 12 Steps to a Perfect KPI

Follow the 12 steps of this KPI template to make better performance indicators.

BASIC Level
1:30 - Step 01 - Define KPI Name
4:09 - Step 02 - Align KPI with a Strategic Goal
7:50 - Step 03 - Define current values, baseline, and target
10:09 - Step 04 - Define data collection steps

EXPERT Level
11:38 - Step 05 - Find leading and lagging indicators
15:13 - Step 06 - Define the weight of the indicator
16:49 - Step 07 - Agree on update frequency
18:52 - Step 08 - Set expiration date
20:32 - Step 09 - Calculate the cost of KPI tracking
22:22 - Step 10 - Define rights and roles
24:42 - Step 11 - Define KPI use scenario (RECOMMENDED!)
27:11 - Step 12 - Analyze expected behavior vs. reality

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