Home Depot vs Lowes - Which is Better?

You're going to be happy you watched this video! Everyone knows Home Depot is a great place to find tools and appliances, but do the savings stack up to those at Lowes? This video finally answers the age old question which is the better store to shop at Home Depot vs Lowes?

I've been shopping at The Home Depot for a long time but I do often shop at Lowe's also so i thought this lowes vs home depot video would be a good video to make. You may have seen a video by Company Man which actually gave me the inspiration for this video + I also got a comment from a viewer asking me to compare the home depot store with the lowes store.

In this video The Deal Guy is showing you why lowes is better than home depot is some respects and why home depot is better than lowes for other reasons. You may have already seen my home depot secrets and lowes secrets video and I thought that instead of doing a home depot deals of the day I would make a video on which store was better. I went into the stores and filmed some footage so this is almost like a home depot shop with me and a lowes shop with me except i'm showing you the home depot deals and lowes deals that you should be paying attention to.

Channels like VCG Construction show you deals on some items from time to time but i thought this video would be informative as its like home depot tips and lowes that will have you searching home depot hours, lowes hours and home depot curbside pickup alongside lowes curbside pickup! Don't miss out, let me know which you think is better in the comments!

#HomeDepot #Lowes #HomeDepotSecrets #HomeDepotDeals #TheDealGuy

[thedealguy]

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Which do you like better, Home Depot or Lowes? Comment below! 👇

[RealLoofaRigno]

I was always told. "If you want to build a home, go to Home Depot. If you want to finish a home, go to Lowes, If you want to live in a home, go to Ace."

[asslesschaps]

I like this dude. He doesn't take himself too seriously and he seems comfortable in his own skin.

[stevenmiller]

Contractor for 3 decades. You pretty much nailed it. If I am buying something for me to install or build with, I go to HD 9 times out of 10. If a customer asks where to go, I send them to Lowe's. They feel much more comfortable there.

[RJM]

I shop at both Home Depot and Lowe's and my purchases are generally split right down the line as you mentioned in this video. However, sometimes I buy products from Home Depot and I know I would probably have found something better and more aesthetically pleasing at Lowe's. But, since Home Depot is closer, it got the sale. I am planning to purchase new flooring, a washer, dryer, and a new front door for a property, and this time, Lowe's is where I am headed.

[papabear]

The everyday discount that lowes gives to our veterans goes a long way with me. I'm not a vet. But they have my respect and loyalty.

[maryspreng]

I use to work at lowes, if you shop the middle aisles you can get an amazing deal on things called "non stock" aka things they are not carrying anymore (if you look on the price tag there is an N under the price) or something called special order returns (typically they have a was now price tag on them) both types are negotiable if you talk to a sales specialist or manager

[narbelitolloren]

I’m retired Army. The thing I noticed between Lowe’s and Home Depot is that Lowe’s still give military discount on items that are on sale. Home Depot will not give military discount on items that are on sale. Those are a major factor.

[mommashawna]

I must say when mentioning the return policy, when you are doing a big project that usually ends up taking the average person a lot longer than they anticipated, those extra days really do matter because you would be surprised at the end of the project having a ton of leftover that you’re never going to use really does add up and being able to still return them is really awesome.

[juanpino]

I agree on most of your observations regarding the two stores. I really feel that the customer service is better at Home Depot and their displays on small hardware items is definitely superior. I went to the store for Hanging Closet door hardware and found a perfect display at Home Depot and at Lowes I found a horrible display and boxes with parts all over the place.

[kvom]

The major difference for me is the 10% veterans discount. At Lowes it applies to all non-sale products whether in-store or online. HD it applies on to in-store purchases, not including items ordered for store pickup.

[SpiceyNice]

I’ll support the place that supports me. I have no problem dropping a place that’s convenient over a store that’s for it’s consumer!

[ernboozle]

Thanks, Matt! Something I will add is that recently, Lowe's has more items out of stock/unavailable items online, less product in stores, and I have had at least 2 instances in the past month where they could not find a sales associate to answer specific questions about products regarding electrical and millwork. A lot of this could be due to the 'pandemic' but due to these factors, I have been venturing off to HD and Menard's even though Lowe's is much closer to me. And for the record, I have spent quite a bit of time in these stores (and a hoard of money) as I bought my first home less than 2 years ago and am doing a lot of renovation/upgrades. Thanks again for the videos!

[justinmccauley]

I guess it’s all about preference, one thing I’ve always noticed about Home Depot is that even if the employee I asked didn’t know what I needed they were willing to get one that did. At Lowe’s your pretty much left on your own to figure it for yourself.... since most of their employees are only their to stock the shelves.

[stephanieweesies]

As a newish owner of a fixer upper, my initial loyalty went to Lowe’s. Both stores are about the same distance from my home but Lowe’s is an easier drive and something about it just felt more inviting. Keep in mind, my family owns a small local hardware store so I only shop these stores for what our store doesn’t carry.
I purchased a section of privacy fencing from Lowe’s and scheduled the install. Long story short, the fence was installed slightly over the property line (partially my fault and partially the installers fault) and the fence needed to be moved. I emailed with no response so I called to make an appointment. The sales rep no showed. I went to the store thinking I misunderstood and he laughed saying he forgot about our appointment. Again, short version but I happened to have a customer at my job that I knew worked at Lowe’s so I casually complained about the incident. I thought he was a sales associate but turned out he was the assistant store manager and looked into my email correspondence and appointment and ended up agreeing they screwed up and gave me a good discount on having the fence moved. Still cost me several hundred dollars but was very grateful for the discount.
That being said, Lowe’s continues to disappoint me. AWFUL customer service. I’ve never had an associate say hello or ask if I need assistance. I recently was looking to purchase a large amount of trim and they were out of stock of the size I could transport so I asked if they could cut literally in half ( no specific sizes) and their saw has been out of commission every time I go. I also purchased a large amount of piping in 2 finishes, not knowing what I needed and I when I went to return what I didn’t need, the cashier told me she couldn’t take back because they didn’t carry that product anymore. I took her word for it and brought my returns to my car and went back and they absolutely carry all of those pieces on the exact same packaging and same price. I walked out. Screw them.
I recently refinished my hardwood floors and rented all the tools from HD. That was another nightmare within itself but mainly because only 2 in my city rent tools ( both on the other side of town) and they don’t take cash in the tool rental which I didn’t know ahead of time.
Moral of my story:
Local is always best for service and quality as well as wider selections on more specific items. (Cabinet hardware and other finish items. The orderable Options are endless)
Menards has the most unique and affordable items in stock. (Their light fixtures had me blown away)
Home Depot has decent customer service for a big box store
Lowe’s for me is only good for when I’m on a pinch and don’t want to get on Uber highway during rush hour.

[warped]

My garage at home is just like going to Home Depot and/or Lowes.
There are multiples of each tool and hardware type, but there is never anyone to help me find where they are located. So, it takes me 30 minutes of wandering around by myself to find what I need, if I ever do find what I am looking for. Then, if I can't find it, ...it's a trip to HD or Lowes to buy another one, and the time consuming process of finding the right stuff starts all over again!

[joew]

I consistently appreciate your clips, and the advise you provide. I look for quality, and value. I price compare, do my homework by checking local retail establishments and various online locations before “pulling the trigger” on most purchases. I personally prefer Home Depot far more than Lowe’s, for one extremely important reason. Customer support. Whenever I shop Home Depot, I find sales staff readily available who genuinely invest time, effort and energy to assist me to get what I need and to offer technical expertise on the task I am attempting. On the other hand, I find consistency in one thing at Lowe’s, and it is not a good thing. Locating someone to assist me is like pulling hen’s teeth. No employees are available, and regrettably, my experience has been that when I finally locate a Lowe’s employee, they are not knowledgable about home repairs, and many of them are flat out rude. This is my very generalized observation, but I personally will pay a few dollars more for assistance, knowledge and courtesy. Home Depot is my “to go” preferred location for home goods.

[dgrosch]

I like both for the very reasons you shared. I have bought appliances from both. One thing I do like about Lowe’s more is their employees are much more available and knowledgeable about their store’s inventory. Right now, Home Depot is closer to me in location, so we go there more often. Both chain seem to be doing their best with Covid-19 precautions also.

[pegasusquilts]

I do feel it's easier to actually find an employee to ask questions of at Lowes.

[angietalmage]

I love Lowe's clearance plants - I have gotten so many plants at a great price that I never would have gotten otherwise & was told by a Home Depot employee a while back that they just throw their plants away instead of marking them down!