Xiaomi Dreame V11 Error 1

Since yesterday the vaccum does not start anymore. Most of the time it tries to start and then shows Error 1 sometimes Error 2. The battery is fully charged. In a few cases the vaccum starts right after charging but when you triy next time, the error comes up again. Purchased in July 2020

[umitkara]

i bought this v11 7 mounth ago.i have same problem(error 1) this error code seen on the screen while turbo mode.

[albertsiraziev]

Hi! I have the same problem. Did you fix it? I found three people with a similar problem and a different model of vacuum cleaners, but no one has solved it yet

[bazebaze]

Same here, happened after first charge

[arturchecinski]

Anyone managed to fix it? I have the very same problem and looking for some help.

[aykutguler]

Did you drop it to the ground man? Any updates?

[basurillo]

Hello. I have the same problem and I purchased the vacuum also in July! Do you have any information about it? I have contacted the aftersales today to see what to do. Thanks

[hurdakis]

Same problem here. It never worked! After 1st full charging error code 3 raised!