Blue Prism Cloud Interact - Utility Setup & Occupant Notification Demo

This is an end-to-end demo showing Blue Prism + BPC Interact. It is built to support a series of post on LinkedIn I have been writing around Blue Prism for attended automation.

This process starts with a Customer Service agent entering details about a person looking to establish utility service at a home they will soon move into. This is done in Blue Prism Cloud Interact.

Within Blue Prism (core platform), the process extracts address & contract details related to the current occupant of a home where utility service will be changed to a new owner. The process then:

- Populates BP Cloud Interact with contract details to be used later by a Customer Service Agent
- Prepares a PDF correspondence to notify the current occupant of the service change request as well as options to settle their balance or move service.

[DaveTheRPAGuy]

Trying out Interact now, and this was helpful! Thanks, Josh!

[balb]

Will you be creating a video for how this works for non-bpc customers and partners?

[rrplaygames]

Hi, I want to know how can I get access to Blueprism Cloud Interact for some hands on experience? Does Blueprism have any trial service for this? Also if you can make a detailed video about integrating Cloud Interact with Blueprism studio or point me to some resources aboug this then that would be awesome! I checked on portal but could find only few resources such as datasheet and overview videos. Thanks

[rahulvyas]

How does blue prism respond back to forms/Interact UI? Using Item data?