Critical System Diagnosis for Residential HVAC

This a RAW Kalos meeting where we talk Critical System Diagnosis for Residential HVAC. We cover proper diagnosis mindset, and focus especially on compressor diagnosis and how to make sure you aren’t telling someone they need a compressor when they don’t.

Read all the tech tips, take the quizzes

[scottk]

Brian OUTSTANDING job explaining your expectations to the techs.

[sherwinalvarez]

ALL companies should do this. You build better technicians, you build a better companies. Attitude reflects leadership. I would love to work for a company like this.

[gregmercil]

I feel like I’m learning so much more watching this channel than I did when I was in school.

[vovobillinbrazil]

I think Brian is an alien. He knows seemingly ALL of it. I have learned much. Thank you.

[kainivester]

I had the awesome opportunity to personally meet Brian and his employees. If I lived in his area l would work for his company. All his staff was really happy working for him. He's trying to better the industry, and the super technicians that can do no wrong and walk on water are not helping the industry as a whole. Thanks Brian for taking the time to help us all grow in the industry.

[henrysapp]

20 years experience in the field, and never have I worked for a company that would take the time to explain like you do.. great job with your videos, and if I were closer to yall I'd definitely come apply for a job lol.

[vwhisp]

DONT LET ANYBODY disrespect you just because they know more. Come on dude.

[erics]

I'm floored by the guidance Brian is putting out to his guys. That's integrity in spades.

[Phil_Scott]

Great video, your opening and closing comments about intent to be certain and caring are crucial. Its the missing link in many cases.
I am 80yo now, retired mech engr and HVAC contractor... started with my own small shop, built it to 27 men, and large systems in the 50 to 200 ton range.. sold out in 1986, began consulting nationally, then for major firms on billion dollar projects, testified before congress on the ethical issues related to our nuclear weapons plants. It can be done by just the intent to understand and learn more and more each day and by always looking to involved in the next higher level.

Dress and personal appearance is key however...very clean, very well groomed, a manicured look almost... nice crisp shirt, snug pants, good boots kept well. Can easily double or tripple a mans income. Being cool and sloppy cuts income to base levels or lower.

One time I had the large vice on my truck chrome plated and polished with a polished brass plated clamp bar... mounted behind the cab. I raised my prices to be one dollar higher than the most expensive outfit in town... my business doubled.... and.. you have to care.. alot about being 100% correct. No guessing. That is what makes you sharp... and that brain function will serve you well deep into your 80's. Sloppy people degrade much more quickly than that.

[SuperSincere]

I've never worked at a company that held classes/meetings this informative!!!

[donio]

Man, I wish I had somebody like you to teach me when I started the trade.its amazing in how much care about the trade, and how you like to teach 👍🍺

[DDNYAC]

When I can’t figure it out I take a coffee break clears my head always work, I can’t sleep at night if am not at least 97% certain of my diagnostic 😊 again great content

[mattherring]

The diagnostic process is the diagnostic process, regardless of field. This is a great articulation of the proper mindset and thought process needed to do a job correctly. Well done.

[derekmc]

That is crazy. A lot of guys would cry about the meeting you just had but I take advantage of any training I can get. The amount of training and the huge tool stipend you give your guys they should be on point. Just having you around and having your phone number I would be calling you if I’m stuck In a heart beat. Even if they cant call you personally the service manager should be available.

[flatearthdays]

That was a great refresher. Wish I had these trainings every morning before I head out. 💯

[Guyhakverdi]

Please post more of these classroom videos. Great content thanks for sharing!

[rodellagurin]

I’m from Philippines, I’m a refrigeration technician, thanks for your videos it’s helps a lot to someone like me, that needs self improvement about refrigeration and airconditiong😇🙏

[josephrostkowski]

If Brian was a service tech no company you would make money. There'd be so many cases in every house that he would have just changed out a small part because he was being honorable. I hope train carrier or York don't get a hold of this video because I don't think they're in business for us to change out minor parts or troubleshoot. They love when it requires a new install but thank God for people like Brian intelligent and passionate and knows his shit.

[philochristos]

It's good to know technicians are being taught ethics along with skills.

[fredwardscissorhands]

Your videos are great. My instructor loves to show them to us in class and I always watch them by myself. Between Brian and my instructor I’ve learned A LOT