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Proceso de Servicio al Cliente
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Proceso de servicio al cliente de la clase de Administración estratégica de proyectos y procesos
Fuentes Bibliográficas:
Patricia Lotich (May, 2016) 8 Steps for Creating a Customer Service System. Retrieved from Thriving a Small Business.
Thom Holland (January, 2012) Customer Service Process: A Guide for Small Businesses.
Customer Service definition retrieved from Investopedia.
Fuentes Bibliográficas:
Patricia Lotich (May, 2016) 8 Steps for Creating a Customer Service System. Retrieved from Thriving a Small Business.
Thom Holland (January, 2012) Customer Service Process: A Guide for Small Businesses.
Customer Service definition retrieved from Investopedia.