A CMO's Journey from Madison Avenue to Silicon Valley, with Jinal Shah, GM & CMO at Zip US

Welcome to another episode of How the f**k did you get that job?" This week, we're excited to sit down with Jinal Shah, the GM and CMO of Zip US, a digital financial services company making credit accessible to as many people as possible.

If you've ever been part of an exhilarating, fast-paced (aka f**king crazy) startup, you know that roles are often as flexible as they are demanding. In early-stage startups, job descriptions blur, departments merge, and you're expected to roll up your sleeves to get shit done. Jinal, as a leader navigating these fluid dynamics, took to this environment like a duck in water after spending years in the agency world.

In her dual role as GM and CMO, Jinal has exhibited an understanding of the art and science of marketing that really impressed us. She’s been instrumental in fostering an environment at Zip US that values data-driven decision making, while also championing the creative potential of her team. Jinal consciously aims to be an inspirational leader, encouraging her team to explore, innovate, and continually push the boundaries of what's possible.

I loved this conversation because it reinstated my belief that startups can have top tier creative talent in their ranks and that they needn’t rely on fancy agencies to tell them how to talk to their customers. It was refreshing, inspiring, engaging.