Zoom F6: Updating the Firmware

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In this video, Ryan from Zoom will go over the steps to update the Zoom F6 with the latest firmware.
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I purchased the ZOOM F6 and I have connected several microphones (BOYA Lavs, Sennheiser MKE600, Rode Wireless etc) and I receive an awful noise floor to every mic!!! An annoying hiss in every audio! I tried to work a little on this problem, and I found that the hiss decreases considerably if I unplug the headphones that are connected on ZOOM! WEIRD I updated the firmware and now the hiss is constant even without connecting my headphones. I have contacted ZOOM support to mention this problem. 2 weeks have passed with no answer from ZOOM!!! I have sent 5 email messages to official local distributor, with no answer! I have sent 2 emaill messages to the US distributor and they told me to contact either my local distributor or ZOOM in Japan. I have sent a message to ZOOM in Japan, but unfortunately NO ANSWER yet! The ZOOM support is awful! I will never purchase any ZOOM product again!

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