quip | How to Pair your Smart Brush with the quip App

Here's how to pair your quip Smart Electric Toothbrush with the quip app, for tracking, coaching, and earning rewards for your good habits. Once paired, the quip Bluetooth® Smart Motor will sync your brushing activity with the app.

quip is modern oral care designed to make keeping your mouth healthy more simple, affordable and enjoyable — starting with a better electric toothbrush and brush heads delivered every 3 months. quip Smart Electric Toothbrushes start at $45 and brush head & supplies refills start at $5.

[bigstallman]

I seem to have found my answer. It just doesn't pair. It's going back. Thank you.

[JoeY-mlri]

I’ve done all of this multiple times and it still won’t pair?

[jaelyngoertzen]

hey guys for some reason my tooth brush won’t pair and i was wondering if y’all could help me

[ThefamlyGang]

I just got mine and it don't work and I see no one got answers. Smh 🤦🏻‍♀️

[Hiper_with_a_P_sound]

It’s sad that nobody can pair their brush looks bad on your part 🤭

[amberpasta]

I’ve had my brush and the app for about a year and the brush disconnected from the app.. I went to pair it again and I keep getting an error. It finds my brush but says “sorry we couldn’t connect to your brush just yet” like what is that even supposed to mean?.. i have a subscription to get refills every 3 months and I can’t even get my damn brush to connect back to the app???

[DaphneyLandInCA]

Can we be specific! If you have an Android make sure your location settings are on but for us iPhone users that’s not the fix. And of course Quip’s tech support is so smart. 😂 I broke it down to my iPhone model, iOS version, the issue I’m having and I’m up to date on my iOS version… still to be told hey can you provide this info? Look we’re spending money on a product that shouldn’t have this many issues. Did y’all just rush these into production or nah?

[baifengjiuer]

Mine doesn't come with a Q which is stupid because on the box it said to connect to app

[justinrossi]

Worked with no issues. You have to have the location on your phone turned on.

[rileystewart]

A solution: Your phone Bluetooth may be on, but your app permission is not. For iPhones, go to settings & scroll to the bottom list of all apps. Click on quip & see if your Bluetooth switch is off for that app. I think it asks when you open it for the first time & a lot of us are not reading the things & saying no notifications, no Bluetooth, etc. mine worked immediately after that.

[AnitaMaraschino]

Mine won’t work 😩😩😩😩😩 it will NOT pair AT ALL WHATSOEVER‼️‼️‼️‼️‼️

[kirstieritz]

I believe you can only pair with the quip “smart electric toothbrush.” Which is only available in a few colors 🙃

[Ashleychereej]

I can’t pair it and I bought a second one to try too and it won’t work on either :(

[polovt]

Someone said to turn on Bluetooth and location and I guess it worked for her

[stlcardinalsfan]

This is my second one ever. The first one was easy. I got the oscillating one yesterday. I can’t get it to pair yet. Not a big deal. Kind of got over the app. The rewards suck. My location is on and everything. Just can’t find it. I’ll figure it out eventually. If not, oh well. It brushes my teeth for 2 minutes. That’s what it’s for.

[sierramckinney]

So I got my kid one and tried to pair it...turns out she doesn't have the bluetooth smart They are not specific at all about what u have to have in order to have a seamless connection process... That's B's.... Now ik why they gave us the 15$ gift card 🤦🏾‍♀️

[ThatGravelGuy]

Just got two brushes and neither one will pair... glad (disappointed) to see I am not the only one.

[garftheganster]

It ask me witch one I use primally and I can't connect this one

[samanthadegreif]

Their sonic and the smart sonic look the same but are not the same

[groovyfpv]

this thing sucks, like we all having this issue smh don't buy