Goldratt’s The Goal - Chapter 1 Summary

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Short summary of the major points of Goldratt’s The Goal, Chapter 1.

A summary of the entire book - a masterpiece of quality and operations planning - can be found here:

What is Goldratt's rules of flow? Should I read rules of flow? Is Goldratt's rules of flow a good book? What is theory of constraints? What is TOC? Who was Eliyahu Goldratt? Is The Goal a good book? How do I learn The Goal fast? Is the Goal good for an MBA to read? Why do MBA students have to read The Goal?
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I read this book years ago. The concepts bounce around in my head. When we get stuck in my manufacturing business, I can usually draw some reasoning back to this story. Try to get my guys to understand the concepts is a real battle. English isn't their first language. I'll have to read this again and summarize it to my staff.

randomsh-t