Karen gets angry at Disney employee😤 #disney #karen

[silviaflorez-ramey]

That’s one of those “I don’t payed enough for this” moments!!!😂

[RDan]

Right. It's not our problem that the customer didn't research before coming.

[Beep]

I loved the fast pass. It was classic first come first serve and completely free. I’ll never forgive Disney for getting rid of it.

[medwards]

At that point, I would’ve said “Let me get someone down here to assist you further.” That “someone” would be their supervisor or higher to talk to this guest.

[stevemasters]

Fast pass costs extra money beyond a regular pass... lightning lane costs even more money. How else is Disney going to make money for all their failed movies and Star Wars hotel?

[heatherstephens]

Like I said before some people feel they are entitled when in reality they are I don’t believe there should be fast passes lightning lanes or anything doesn’t matter who you are what you are you should be standing in line just like any other person that has to wait it should not be allowed to bypass everybody just because you’re entitled because you pay more money for itI said what I said and that’s how I feel.

[hannahwade]

Do the new options suck, yes, but that poor person cant do anything about it😢

[ashleyharold]

And if you don’t buy the lightning pass when you purchase your tickets and try to buy it day of while you’re at the park, you have to pay for your ticket again plus the cost of the lightning lane pass. Disney is a rip off! Never again.

[ceougin]

Reminds me of a few of my customers. I’m sorry we’re out of that because of COVID whether or not you believe COVID exists. A more recent example is I’m sorry ma’am we’re out of this because our main headquarters and warehouses plus all of middle Florida got messed up by a hurricane. We’ll be out of this for awhile.

[CyndiRoberts-ms]

OMG THATS JESSICA WITH HER I LOVE THIS!

[brianfoss]

That guest really thought that a free FastPass was as cemented into the Disney brand as a Mickey Bar or Dole Whip. Or, if a cast member says it's "discontinued", that it's like their favorite meal at a restaurant - the staff can still make it if you ask for it.

Really, it's just a capacity management tool. The technology it uses gets phased out and replaced. And smartphones not only made it paperless, but just another charge to add on.

[mariegraves]

Entitled Evelyn, there is no such thing as fast pass. We only have Lightening Lanes now. Ok, excuse me, please step to the side until you accept what I've told you.

[ZombieMinion]

My work hasn't sold bus passes or stamps in years and I will still get customers who demand I tell them where to get stamps now that we don't sell them. :/ Post office.

I've also had someone come up to my drive thru lane and demand I walk to the pharmacy and pick up their script because they don't want to pull out of my lane and into the next one.

[IamTHEONLYgus]

What is the difference between Fast Pass and Lightning Lane; and, why would a Fast Pass be free, anyway?

[elizabetha]

She didn’t want to pay for a pass on top of everything else they make you pay for

[Motivation-LB-]

OMG I CANT BELIEVE THAT IM THE FIRST TO COMMENT 😂